What’s it worth to have flexible care?
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Part of seriesWhat’s it worth
What if healthcare worked around people, not the other way round? The Value Collection explores how flexible, people-centred care can protect what matters most – our time, experiences and everyday lives.
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For a mother like Jennifer, it is an identification band, it represents the holistic, coordinated care her son received the moment he entered the world. Sparing her family from navigating a fragmented system and allowing them to focus on the joy of their new baby rather than the stress of medical appointments. For Dewi, it is a simple daster, the housecoat she wore when a community health worker visited her at home. Transforming a moment of medical uncertainty into a shared family responsibility grounded in comfort and trust.
These physical objects and personal reflections serve as a reminder that healthcare is not just about clinical outcomes, but also about protecting the time and experiences that people value most.
Through ‘The Value Collection’, a collaboration between Roche, Harvard Medical School, International Association of Patient Organisations and UNAIDs, we illustrate that when care is co-created and delivered within the community, it ceases to be a series of disruptive events and instead becomes a support system for the everyday flourishing of life.
Beyond the personal, this shift redefines the foundations of our health systems. Moving from a model of fragmented, reactive cost-containment to one of strategic investment. By embracing flexible, patient-centric approaches, we can resolve hospital capacity constraints and reduce the strain on a burdened workforce, creating a more resilient and responsive system. This is a blueprint for a future where innovation is the engine for economic stability and societal cohesion. When care comes to the individual, the benefits ripple outward - securing the health of families, the productivity of economies, and the strength of our global community.
Licence & badgeNupur, Blue Circle Diabetes Foundation
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This exhibit brings together a government-issued spirit licence from 1996 and an advocacy badge representing the experience of living with type 1 diabetes in India. The licence reflects the complex processes families once had to navigate to access basic medical supplies for diabetes care. Together, these objects symbolise the invisible labour of caregiving, the fragility of access to healthcare, and the resilience built through living with a lifelong condition. They highlight how people-centred care can provide not only healthcare, but also dignity, participation and the opportunity for fuller lives.
Value to society
Every $1 invested in essential non-communicable disease care, including diabetes, could deliver up to $7 in returns
WHO
Photo collectionVarious contributors, Union for International Cancer Control (UICC)
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These photos capture the lived experiences of 12 individuals - people living with cancer, family members, and caregivers. They represent the dignity gained through flexible, people-centred care and the value of actions - big and small - that ensure all people are seen as human, not just patients.
Value to society
Treating early-stage cancers costs 2-4 times less than treating them at a later stage.
WHO
Ankle ID bandJennifer, GlobalSkin
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This hospital identification band, worn by the contributor’s son, James when he was born in 2007, represents the reassurance and coordination of care their family received from the very beginning. Following the diagnosis of his port-wine stain birthmark, specialists quickly coordinated referrals and support, helping them navigate his care with clarity and confidence. The experience showed her the importance of holistic, well-communicated healthcare, as well as the vital role patient organisations play in providing emotional and peer support to families at the earliest stages of their journey.
Value to society
Integrated care pathways have demonstrated a 12-22% reduction in hospital spending per patient.
Alhawsah et al., 2024
Watch & boardgameVarious contributors, PATH
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This artwork represents PATH’s work advancing self-care and people-centred healthcare through self-injectable contraception across Africa and Asia. The watch and boardgame symbolise the time women gain by accessing flexible family planning options closer to home, reducing long journeys and clinic waiting times. By enabling women to choose when, where and from whom they receive care, self-care tools support greater autonomy, convenience and wellbeing for women and their families.
Value to society
Improving women's health could add $1 trillion to the global economy each year by 2040.
WEF, McKinsey
Chairs & mapPablo, World Medical Association (WMA)
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This object represents the Titaguas Basic Health Zone in rural Valencia, where small wooden chairs surround a map of five municipalities to symbolise the local Health Council. The chairs reflect a collaborative model of care, bringing together healthcare professionals, local authorities, associations and residents to shape community health together. By identifying local needs collectively, the Council supports prevention, wellbeing and stronger patient-physician relationships rooted in trust and shared responsibility.
Value to society
20% of health spending has little or no impact on health outcomes
highlighting the need to redirect resources towards more efficient models, such as people-centred care.
OECD
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