Contact us
This page provides details on how to get in touch with us for different types of queries relating to our medications, diagnostic products and Roche services. Any response received from Roche does not replace the advice of a physician.
Please note that medications and diagnostic products cannot be directly ordered through the points of contact referenced on this page. We also do not respond to form letters or e-mail campaigns.
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Healthcare professionals, patients & caregivers
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Do you still have questions?
Find the right point of contact below
Report a possible pharmaceutical product side effect here.
Report a possible diagnostics product malfunction here.
If you would like to apply for a job or send your CV for future positions, then please visit our dedicated job search page.
We are aware of fraudulent activities where individuals pose as Roche representatives. To protect yourself, please note that Official Communication Channels are only via email addresses ending in @roche.com or @gene.com. Emails from similar but non-official domains are scams. Be wary of poorly written emails or those that ask for personal information and verify that they come from @roche.com or @gene.com. Roche does not make job offers without prior interviews, nor do we ask for payments of any kind. Unsolicited job offers or requests for payment are fraudulent.
For genuine opportunities, visit our careers page at careers.roche.com.
Contacts in your local region or country
Roche is present in over 95 countries and regions. Find your contact person.
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Support Hotline for Healthcare Providers and Patients in Ukraine
Roche has established a multilingual support hotline for patients and healthcare providers in or from Ukraine. Reach out to us for assistance using the following contact details: Phone: +36 146 182 58 WhatsApp: +36 707 177 394 Email: patientcare@roche.com
The hotline is accessible from 8 am to 5 pm CET. We are dedicated to providing the appropriate information and support to everyone in need.
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