Contact us
This page provides details on how to get in touch with us for different types of queries relating to our medications, diagnostic products and Roche services. Any response received from Roche does not replace the advice of a physician.
Please note that medications and diagnostic products cannot be directly ordered through the points of contact referenced on this page. We also do not respond to form letters or e-mail campaigns.
Quick links
Healthcare professionals, patients & caregivers
Clinical trialsRoche for healthcare professionalsPatients support programs
:quality(90)/)
:quality(90)/)
:quality(90)/)
:quality(90)/)
:quality(90)/)
Do you still have questions?
Find the right point of contact below
Report a possible pharmaceutical product side effect here .
Report a possible diagnostics product malfunction here .
If you would like to apply for a job or send your CV for future positions, then please visit our dedicated job search page .
We are aware of fraudulent activities where individuals pose as Roche representatives. To protect yourself, please note that Official Communication Channels are only via email addresses ending in @roche.com or @gene.com. Emails from similar but non-official domains are scams. Be wary of poorly written emails or those that ask for personal information and verify that they come from @roche.com or @gene.com. Roche does not make job offers without prior interviews, nor do we ask for payments of any kind. Unsolicited job offers or requests for payment are fraudulent.
For genuine opportunities, visit our careers page at careers.roche.com .
Partnering enquiries
For partnering enquiries relating to Pharmaceuticals and Diagnostics, including collaboration opportunities, please visit our Partnering contacts page.
Supplier enquiries
For information and contact details for current and prospective suppliers, please visit our Suppliers website.
This contact form is here for genuine enquiries. We’re not able to respond to sales pitches, marketing messages, or unsolicited commercial offers, so these will not receive a reply.
Contacts in your local region or country
Roche is present in over 95 countries and regions. Find your contact person.
:quality(90)/)
Ukraine Support Hotline & Contact Information
Please visit roche.ua for dedicated support hotline contacts and medical information.