This page provides details on how to get in touch with us for different types of queries relating to our medications, diagnostic products and Roche services. Any response received from Roche does not replace the advice of a physician. Please note that medications and diagnostic products cannot be directly ordered through the points of contact referenced on this page. We also do not respond to form letters or e-mail campaigns.

Roche global medical information services

Do you have a question about one of our medicines? Would you like to provide information about a potential side effect or raise a product quality concern? If so, you can contact the Roche team in your local country using our webform at

Information regarding potential side effects can also be reported directly to the Roche Local Safety Unit in your local country. If you are a patient who has experienced a suspected side effect, please also contact your physician in the first instance.


Ask a question about our products or services


Report a potential side effect


Report a potential product complaint



For Jobs, CV, Career, Human Resources, please visit our Careers page. For all other queries, including about our diagnostic products, please use the contact form below.

Contact form

characters left


Please be aware that if you didn't select Targeting Cookies to be active you can't use the contact form