Business Solution Manager/商业解决方案经理

China, Shanghai, Shanghai

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You will be responsible for:

  • Participant in demand management and IT landscape review process, provide business solution consultancy service
  • Manage business solution team to define business needs, develop a proposal to meet those needs, as well as overseeing the implementation of solution with cross-functional teams
  • Select and manage ongoing relationships with external consultants and suppliers to deliver cost-effective solution to satisfy business needs.
  • Target on continuous improvement to SLA KPI for operation effectiveness.
  • Collaborate closely with local/regional/global solution team with regular communication.
  • Maintain seamless relationship with business to contribute expert service.
  • Be responsible for resource planning and team development
  • Other projects or tasks assigned by line manager
  • Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection  
  • Understand and fulfill the responsibility of line manager's SHE tasks and duties (as defined in SHE handbook)

You should have:

  • Bachelor Degree in Computer Science, Software Engineering or other equivalent discipline
  • Proficiency in both spoken and written English and Mandarin
  • PMP/PRINCE2/ITIL certified is a plus.
  • At least 10 years in business solution in consultancy environment in multinational corporation
  • Solid experience on technical domain (ERP/CRM/BI etc.) in consultancy environment
  • Solid experience of working in matrix organization cross cultural global/regional
  • Experience in IVD/pharmaceutical industry is a plus
  • Software lifecycle management, including analysis, development, testing and deployment
  • IT service management
  • Communication management
  • Vendor Management
  • Team Management