Cluster Lead EMEA-LATAM South West - Diagnostics Commercial IT

Switzerland, Aargau, Kaiseraugst
France, Isere, Meylan
Spain, Barcelona, Sant Cugat del Vallès

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Cluster Lead EMEA-LATAM SouthWest - Diagnostics Commercial IT


Please note:

  • Preferred locations for this position are Meylan (near Grenoble, France) and Sant Cugat (near Barcelona, Spain)

  • ‘Kaiseraugst’ is mentioned as primary location purely for administrative reasons


Who we are


At Roche, we believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives and we are fearless in both decision and action. We also believe that good business means a better world.

That is why we come to work each day. We commit ourselves to scientific rigour, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

The Position

Our Diagnostics Commercial IT mission is to enable the success of our commercial organisations by collaboratively leveraging technology and driving digital transformation. We attract exceptional talent with high business understanding to deliver high-value, fit-for-purpose services and solutions that Roche needs.

The Cluster Lead Commercial IT is responsible for developing an IT team that partners with the business to understand challenges, identify improvement opportunities, deliver IT and/or process solutions, drive adoption and innovation to a cluster of Commercial Affiliates. The Cluster EMEA LATAM - South West includes the countries France and Spain.

In addition your main responsibilities are to

  • Establish strong business partnering across all business functions in your affiliates and develop deep knowledge of the business operations, business processes and IT solutions within your team

  • Drive the decision making and co-own execution of the value-based IT portfolio for the cluster to ensure strategic alignment and value realization for our affiliates

  • Continuously seek for common ground across affiliates/clusters/domains and drive simplification, harmonization and continuous improvement of solution and processes to drive efficiency and speed

  • Ensure the team is adequately skilled, resourced, focused on priorities, and manage interfaces in order to achieve its purpose.

  •  Be a systems thinker, connect the dots between business needs/opportunities and IT capabilities and identify the right IT priorities for the cluster

  • Drive the execution of the IT portfolio in your accountability and collaborate across Dia IT and Group IT to ensure alignment, speed to value.

  • Ensure adoption and value realization of the local, regional and domain IT portfolio of solutions and services.

  • Ensure effectiveness and end use satisfaction of all IT support services towards our affiliates

  • Identifies and leverages best practice IT solutions and business processes, organize skills and knowledge sharing within the clusters/domains.

  • Ensure application lifecycle management is actively done within your area of responsibility and ensure that defined working processes and standards (Corporate, Diagnostics and Group Informatics) are followed within the area of responsibility

Who you are

You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.

You have a Bachelor’s degree in engineering or business field or equivalent professional experience. You bring 5+ years appropriate experience with proven track record of running high performing environments in multiple technical or business domains. A minimum 3 years experience in an international environment is highly preferred. You bring expert knowledge in your area of expertise and preferably a broad IT experience. 

Industry recognized certifications in the relevant area are considered a plus.


The ideal candidate has in addition:

  • Experience and track record of managing change initiatives. You have delivery and/or maintenance and support experience: setting up delivery capabilities focusing on the customer’s needs; experience with large projects / programs

  • Inspiring and empowering leadership style, driving the development of people in line with the strategy of the organization. Experience in leading multinational teams, preferably also in a virtual environment

  • Strong  interpersonal skills with the ability to maintain excellent working relationships with vendors, partners and internal teams

  • An innovative mindset, strong business acumen and a strong customer, quality, cost and delivery focus

  • Demonstrated ability to deal with management issues (scope, time, cost, quality, risk, team)

  • Strong communication skills, ability to engage and influence all levels of business stakeholders, and driving collaboration across geographic boundaries. Fluency in English is mandatory

This position requires frequent travel up to 25%.

Please apply until 7 June 2020.

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Roche is an equal opportunity employer.

Information Technology, Information Technology > IT Business Process Management, Consulting and Support