Technical Writer

España, Barcelona, Barcelona

en de fr ru tr it pt zh ja

Main tasks and duties:

  • Is responsible for writing and updating end user documentation (Operator’s Manuals, Online Help/User Assistance, etc.) in English for Roche software while respecting project guidelines and documentation standards, guidelines and templates.
  • Independently gathers information to do the technical writing, cooperates closely with the project teams, the subject matter experts in development, and GCS.
  • Organizes the review of produced documentation by subject matter experts; documents and implements their input.
  • Ensures monitoring and evaluation of generated documentation.
  • Collects input for updates of documentation and does the updating in closed co-operation with the subject matter experts, and the project teams.
  • Guarantees that quality targets, timelines and regulatory requirements are respected.
  • Provides files for translation and does the DTP/compilation of Online Help/User Assistance of translated files.
  • Contributes to User Interface reviews and terminology work.
  • Coordinates larger documentation tasks involving other internal or external technical writers and acts as consultant for them concerning tools, workflows and templates applied.

Additional tasks, duties and responsibilities:

  • Uses knowledge and expertise to analyze, construct and implement continuous improvement and to optimize work quality and efficiency.
  • Guarantees that new methodologies, processes or tools are evaluated and implemented after their validation.
  • Helps to conduct customer surveys in cooperation with country affiliates to evaluate customer satisfaction and improvement potential.
  • Contributes to regular updates of documentation standards.

For all employees:

  • to permanently optimize processes to increase quality and efficiency standards.