People and Culture (P&C) Country Operations Specialist - Hungary

Hungary, Pest, Budaors
Hungary, Pest, Budapest

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Roche is a global healthcare company - founded 125 years ago in Basel, Switzerland, offering exceptional career paths and great benefits for fresh graduates and outstanding professionals.

What we do:

The People Support Solutions (PSS) organization brings its purpose to life by providing our colleagues worldwide with integrated HR solutions tailored to their needs. We are a team that works very closely together to ensure good employee relations, anticipate our customers' future needs, and proactively develop solutions.

Your day to day responsibilities are:

The People and Culture (P&C) Country Operations Specialist is part of the PSS chapter, works closely with the broader PSS organization and provides specific country services needed to be performed in the local language or needed to have local physical presence because of the relationship with authorities, tax and/or labor offices. The main focus of the P&C Country Operations Specialist relates to personal interaction with external stakeholders: Government authorities, External vendors (e.g. Payroll Provider, local law firm), Works council, managing local payroll, benefits administration and operations, contracts and documentation issuance, etc. In this role you are focusing on Roche Hungary Affiliate related matters. You build, maintain relationships with HR colleagues within the Roche Shared Service Center and ensure continuous process development. 

As qualified expert, your are:

  • Ensuring that Roche Hungary’s payroll is updated according to standards - making sure that colleagues get answers for their payroll process related questions

  • Acting as Learning Expert for the Cornerstone system and contribute to accessing the updated learning experience of our colleagues.

  • Ensuring personnel documents are up to date, in case of any employment data change the processes are finalized

  • Informing employees about relevant people news: new joiners, training opportunities, benefit elements available, updated org chart

  • Supporting your key stakeholders: employees, Line managers in accessing available Roche HR solutions.


Further tasks including but not limited to:

1) Employee Lifecycle Operations

  • Issuing documents based on employee needs

  • Managing sick leave certificates

  • Issuing confirmations of employment/salary, reference letters upon request

  • Sending documents to government institutions

2) Learning and Development

  • Keeping Cornerstone Learning system up to date

  • Ensuring the available learning is accessible for our employee and authority required trainings are shared and completed by colleagues

3) Payroll/Time Operations

  • Performing all related payroll activities or manage the relationship with 3rd party vendors

  • Performing the monthly deductions for Roche Connect - where applicable

  • Performing all time management related activities 

 4) Benefits Operations

  • Conducting benefit administration and operations activities, including enrolment, deduction, calculations, payment, form processing and other related benefit tasks.

  • Conducting Workday or benefit administration data and system set-up work and auditing, ensuring accurate benefit enrollment, changes, interfaces and integrations with vendors, partnering with Payroll and IT as needed 

  • Performing data auditing and reporting (including legal and regulatory) as required by the local country and programs

  • Supporting the implementation of new/existing benefits programs, vendors or changes, 

  • Interfacing with and manage benefit vendors to ensure accuracy, high service levels and desired employee experience

  • Supporting updates to employee communications and policy materials 

  • Acting as an escalation point and resource for People Support Team on benefits enquiries, supporting end-to-end resolution

  • Proactively identifying process improvements and troubleshoot complex issues to determine root cause and solutions for resolution


5) Recruiting 

  • Delivering and facilitating interviews

  • Delivering explanation of unique local benefits

  • Creating and issuing offers to final candidates

What can you bring to our team: 

In this role you are working within a team of Specialists focusing on a customer group and across various functions and levels within the organization. We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development. Furthermore, you have:

  • Knowledge of local payroll, tax and benefit regulations

  • Knowledge of local statutory reporting requirements

  • Knowledge of local job-posting obligations and recruiting skills 

  • HR and Payroll expert know-how

  • Ability to navigate complex HR data structure

  • Helpful, supportive approach and "can do" attitude

  • Ability to work independently in a fast-paced environment and to handle multiple, competing priorities, matrix environment

  • Ability to navigate complex HR data structure

  • Expertise in Nexon system

  • Firm knowledge of Workday and Cornerstone system (strong plus)

  • Experienced and efficient handling of standard IT-applications, preferably Google suite

  • Confident level of English both spoken and written.


Core capabilities include:

  • Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response)

  • Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome) 

  • Demonstrating problem-solving (incl. active listening, critical thinking, process improvements)

  • Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)


In exchange we provide you with:

  • Development opportunities: free language courses, a wide range of training & learning opportunities, long-term career opportunities,  lateral and vertical career moves,  exciting projects & assignments, etc.

  • Excellent benefits:  flexibility (home office days after your probation period), competitive salary and cafeteria package, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, Themed Holiday party, people-focused company culture, annual bonus in March, etc.

  • global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.