Sr. Business Product Manager, Clinical Care Solutions - Roche Information Solutions (RIS)

United States of America, California, Santa Clara
Switzerland, Basel-City, Basel

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Job Description Summary

The BPM lives and breathes customer centricity in every aspect of building high value products. Identifies gaps in clinical workflows through primary and secondary research, builds the vision, strategic roadmap and business case, translates the customer needs into tangible requirements, ensures product market fit, responsible for product positioning and pricing. Collaborates with commercial and technical functions through entire product lifecycle. Hyper focused on accelerating value to market.

Who We Are

At Roche, we are passionate about transforming patients’ lives and we are fearless in both decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.


Role Purpose

As the Sr. Business Product Manager (BPM), you will be a core member of the Clinical Care Solutions International Business Team. The BPM will help build and deliver on the product strategy. You will exemplify customer centricity in every aspect of the job. You will focus on defining and proving the value proposition early in the lifecycle. You will work closely with cross-functional stakeholders to build and launch the products/solutions and manage post-launch upgrades.  The BPM will lead setting OKRs for the product line in alignment with business leadership, product, and other cross-functional stakeholders


You will be responsible for…

Driving the Product Roadmap, VoC, and KOL Engagements

  • Product Manage a suite of clinical decision support and workflow management solutions focused on improving healthcare outcomes for acute and post-acute care episodes with focus on acute infections, cardiology related hospitalization, other critical care episodes and readmissions.

  • Understand the market landscape and the position gap

  • Prioritize use cases to develop a strategic and comprehensive product roadmap

  • Cultivate networks with key opinion leaders in the industry as well as with key stakeholders within the company to guide strategic vision

  • Work closely with design teams to rapidly prototype the solution concept and pitch to customers for feedback. Drive user experience / interaction studies and bring the insights back to the internal teams

  • Co-create with customers to ensure product market fit

  • Use agile principles – fail fast fail early. Prove value proposition early in the product lifecycle. Rapidly prototype ideas and iterate with customers

  • Heavily utilize data insights, market and customer research, and your product intuition to continually improve the product

  • Maximize reuse of capabilities across products to accelerate time to market

Define Business Opportunity

  • Work closely with customers and clinical science leads to define the unmet medical need

  • Create business cases and pitch to stakeholders including executive management

  • Conduct willingness to pay studies and explore reimbursement options

  • Evaluate product sales performance and make enhancements as required.


Executing on Product delivery and foster collaboration

  • Act as a key externally focused contact for internal departments including Engineering, Regulatory Affairs and Quality. Develop mechanism to share customer perspectives with all the stakeholders

  • Work with key internal departments to help resolve product design issues and own trade-off decisions

  • Clearly communicate plans, insights, data, and results to a spectrum of audiences including executives, product teams, and other decision makers across the company.

  • Drive new product launches

  • Support and provide guidance on the creation of marketing collateral

  • Work closely with commercial team to guide market development activities

  • Evaluate post launch performance and manage product upgrades

As a Sr. Business Product Manager for Clinical Care Solutions, you bring: 

  • +5 years of experience in Product Management, successfully building the vision and delivering innovative enterprise Health IT, Clinical Decision Support and Clinical Workflow products and solutions as a lead or sole product manager from conception to launch.

  • Experience in building products with proven value in market. Track record and passion for building great products and taking them to the next level

  • Deep understanding of the patient journey and clinical workflows across different disease areas is highly desirable. Experienced in addressing gaps through technology across the care continuum.

  • Systems thinker and able to connect the dots across the complex healthcare eco system

  • Previous experience working in critical care clinical solutions or advanced clinical decision support solutions is highly desirable 

  • Good understanding of software quality management systems, regulated software in healthcare and agile

  • Experience of product development processes and methodologies (for agile software development)

  • Management of complex projects with ambitious milestones in high pressure circumstances

  • Ability to balance strategic and tactical initiatives. Thrives at the interface of business and technology. Proven ability to synthesize complex information and strong financial acumen.

  • Personally motivated, creative thinker and accountable team player. Demonstrated ability to respectfully provide and receive feedback

  • Excellent interpersonal skills, including clear, succinct and timely communication and proven ability to foster and build important relationships with customers and key stakeholders

  • Consistent record of building collaborative relationships through effective influencing, negotiation and conflict management skills to achieve alignment up and down the organization. Acts as an integrator and breaks down siloes

  • Ideally, pre-existing network of Roche contacts in global functions and affiliate sites.

  • Ability to navigate within a changing organization, maintaining objectivity, respect for differences of opinion, fairness, and open communication.


  • Must be viewed as a decisive leader and be able to act independently in the face of ambiguity.

  • Driver personality, constantly pushes towards clarity and delivery while balancing the need for great collaboration.

  • The successful candidate will provide effective leadership for the cross-functional project team’s that they work with, in a manner that is consistent with the Roche Values and leadership capabilities. They will seek to inspire and lead to create transformative solutions that will ensure that Diagnostics Solutions are recognized as being the best in the industry and maintains our #1 ranking in the future. 

Everything you do should contribute directly to the achievement of our Roche Ten Year ambitions, including:

  • Double patient access to novel, high-medical-value diagnostics solutions

  • Build the leading, profitable insights business

  • Improve patients’ lives via ‘One Roche Approach’ to ecosystem in every country


We@RocheDiagnostics is the mindset and culture we as Diagnostics colleagues strive to adopt to help achieve our vision and realize our strategy. The dimensions are: 

  • We are passionate about our customers and patients

  • We radically simplify

  • We trust, collaborate & have fun

  • We ALL lead

  • We experiment & learn

You are expected to demonstrate the We@RocheDiagnostics dimensions and help evolve the functions culture beliefs, beginning it to life as part of the TransformD journey.


You can be based in Santa Clara, CA.

At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances.  

As this position is a global role, international business travel will be required depending upon ongoing business project activities.

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Roche is an equal opportunity employer.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in connection with the on-line application process, please email us at