Senior/Principal Business Systems Analyst

United States of America, California, South San Francisco

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We are seeking mission-driven, passionate, self-starting, and creative individuals to join our diverse community of smart, fun, wholehearted, and engaging teams.  We expect the BSA to be a trusted partner to our business team with a passion for technology, and with proven Business System Analyst capabilities. The candidate must be an effective negotiator, leader, and communicator in working with Roche/Genentech’s multiple business units as well as with internal IT cross-functional teams.

The ideal candidate will be a self-starter with a passion for transforming healthcare, a high level of flexibility, and commitment. This person will share our community values of passion, courage, integrity, and gratitude -- all in service of our mission, “doing now what patients need next.”

The candidate selected for the position will be supporting the Workplace and Employee Experience (WEX) business area. The WEX Network is committed to providing a seamless workforce experience at Genentech. The WEX Network supports Corporate Functions (Legal, HR, Site Services, Corp Relations, etc.) at Genentech, delivers End User Technology (Devices, Software Deployment, etc.), and provides a smooth frictionless employee experience via technology.


As a Principal/Sr Business Systems Analyst on the USIX team, you will:

  • Influence senior leaders across Roche/Genentech to be able to articulate, internalize and execute on our vision, strategy, goals, and our progress.

  • Have a broad knowledge and leverage the technical capabilities of the internal teams and external technology providers and vendors

  • Collaborate with IT Business Partners, Project Managers/Scrum Masters, Architects, Engineers, Developers, Quality Assurance, and User Experience Designers on scope, solutions, constraints, risks, and develop business cases.

  • Analyze/document current and future business process models, high-level requirements (scope), and detailed functional specifications and/or stories; communicate to the lead developers and extended team effectively.

  • Guide and support other Business Analyst and Product Managers as they develop the detailed requirements (stories).

  • Perform knowledge transfer to training and communication teams and support user deployment activities as needed.

  • Produce detailed wireframes and mockups using visualization tools for prototyping.

  • Coach and mentor the BA community.

  • Help develop the BA Center of Excellence.


  • Bachelor’s degree in Business, Information Systems or related field; Master degree in Business, or Science is preferred.

  • Overall 7+ years experience as Business System Analyst.

  • Strong hands-on and leadership experience in deploying a broad set of technologies end to end.

  • Experience and understanding of application development methodology - including Agile and Waterfall approaches, functional requirements, process modeling, and re-engineering, use case development, user acceptance testing, organizational change management, and large-scale system implementations.

  • Demonstrated success in handling initiatives of high complexity, high profile, and large scale programs.

  • Proven skills in relationship building, influencing, customer-focus, decision-making, and problem-solving.

  • Demonstrated ability to quickly learn the business in unfamiliar areas

  • Ability to work in an environment of competing and alternating priorities with a constant focus on delivery.

  • Excellent communication (written and oral) and presentation skills; solid business acumen; well-honed influencing skills are essential.

  • Self-motivated and team-oriented; able to work both autonomously and effectively as part of a geographically dispersed team.

  • Experience with Jira, Confluence, and other Agile tools preferred

  • Proven leadership abilities and emotional intelligence.