Global Business Process Specialist T&E

Hungary, Pest, Budapest
Switzerland, Aargau, Kaiseraugst
Germany, Baden-Wurttemberg, Mannheim
Malaysia, Selangor, Petaling Jaya
Costa Rica, San Jose, San Rafael de Escazu

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Roche is a stable and innovative biotechnological company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. This is the reason why we are continuously expanding, looking for new talents and supporting remote working during these unusual times. Your health and safety is of paramount importance to us, therefore we are conducting web-based interviews and our onboarding process is also running in a virtual setup.

As Global Business Process Specialist for Travel & Expense, you will be part of the Roche Services & Solutions (RSS) Business Process Management (BPM) organisation. Reporting to the Network Manager, this position actively pursues the implementation of the End-to-End (E2E) BPM strategy. You will be responsible for global, cross divisional state-of-the-art process design for your business process area within the E2E process. You work closely with E2E Global Business Process Managers (GBPMs) & Global Business Process Specialist (GBPS) network to ensure fit-for-purpose solutions. As an empowered decision maker for your area and in line with the E2E Business Process Management guardrails from the GBPM, you are responsible for development of business processes, systems configuration and shared services for corporate Travel & Expense (T&E) management. In collaboration with stakeholders from Finance, Procurement and IT - both cross-functional and cross-divisional.

Your day to day responsibilities are:

  • Actively pursue the implementation of the E2E BPM strategy, according to guardrails set by the E2E Global Business Process Owner (GBPO) and GBPMs

  • Deliver solutions including processes, technology, analytics for own dedicated area with support of the GBPM

  • Implement and drive the BPM strategy for his/her own dedicated area

  • Support business acceptance globally across divisions and functions on a operating level for the dedicated business process area

  • Responsible for global and cross divisional state-of-the-art process design/redesign within his/her business process area

  • Work closely with the E2E GBPMs and GBPS network and stakeholders to ensure that business processes in the area of responsibility are fit for purpose and in alignment with the E2E process area strategy and GBPM guidance

  • Responsible for achieving lean cross-divisional processes & solutions, with maximum standardisation and harmonisation for her/his areas of responsibility within the E2E process, with support of the GBPM

  • Define metrics for the processes she/he is working on

  • Responsible for prioritization, justification and realisation of change requests in line with the strategic roadmap for his/her own process area, with support of the GBPM

  • Ensure the execution of processes is robust and is established as a way of working (e.g. performing process compliance monitoring) for his/her own process area

  • Ensure documentation of process requirements, implementation through guidelines and Standard Operating Procedures for his/her own process area

  • Drive efficiencies and improvements (incl. automation) across E2E network, RSS Operations, affiliates and IT, by considering external market insights and best practices

  • Contribution to partner projects, providing advice and guidance for her/his own process area

  • Responsible for implementing and driving initiatives in line with the strategic roadmap for his/her own process area

  • Offer coaching to Global Business Process Specialists (Junior) in- and outside the E2E network, and to peers and colleagues at all levels

  • Contribute to advance agile ways of working in teams and the organisation

What can you bring to our team:

  • Bachelor's degree in Finance, Business Administration, Informatics, Engineering or a comparable education

  • 3 - 5 years professional experience (preferably in Business Process Management, Finance, Information Management, IT, Procurement)

  • Strong E2E Travel & Expense business process area understanding and deep process knowledge as well as technical expertise for his/her dedicated area

  • Strong technical competencies in SAP FI/CO, SAP Concur and travel & event management systems

  • Proven methodological skills e.g. BPM, Six Sigma (DMAIC), agile ways of working (Scrum), continuous improvement (Lean, PDCA, Kaizen)

  • Agile mindset (speed, stability, flexibility) - works according to and brings in the agile mindset concept in daily operations

  • Strong analytical thinking and problem solving mindset

  • Good collaboration, teamwork and interpersonal skills

  • Proven customer-centric mindset (internal & external)

  • High attention to quality and details

  • Comfortable with handling ambiguity and taking decisions

  • Strong influencing skills and ability to work in complex global networks with international teams

  • Good change management and conflict management skills and experience

  • Business fluency in English

  • Willingness to travel internationally up to 25%

Roche is an equal opportunity employer.

Business Development, Business Development > Strategic Business Development