Student Internship in Medical Customer Engagement (from September/October, 6-12 months)

Switzerland, Basel-City, Basel

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At Roche, we believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world.

That is why we come to work each day. We commit ourselves to scientific rigour, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world.

Would you like to join our environment in the Medical Customer Engagement team which is part of Customer Strategy & Patient Partnership (CS&PP) within Product Development Medical Affairs (PDMA)?

In CS&PP we envision the acceleration of coordinated, patient-centered healthcare ecosystems that are founded on the real needs of people and deliver holistic, individualized care to improve health and life.

In the Medical Customer Engagement team we aim to improve patient care by driving functional excellence and fostering collaboration within our customer-facing affiliate network to ultimately deliver an extraordinary customer experience. We support the Medical Science Liaisons and Medical Information Communities in a global scale. 

We foster collaboration & best practice sharing across the affiliate network and we ensure their needs are embedded in global medical activities to meet our customer needs. 

The internship entails the following responsibilities:

  • Familiarization with PDMA and the medical customer-facing affiliate network

  • Understand the stakeholder landscape from the Medical Customer Engagement team

  • Provide input and support the management of the affiliate network community and act as a moderator

  • Support the creation, migration and maintenance of a new platform to serve the needs from the medical affiliate network

  • Support with communication materials, conduct surveys and analyze them

  • Support in the planning and organization of events

Your Profile

We are keen to discover talents who are passionate about learning and show great curiosity in discovering new things. We contribute our share towards achieving our mission and to make our vision of personalized healthcare happen. We offer you a multicultural workplace in a modern environment, which at the same time requires you to be open-minded and adaptable. This also means that you continuously contrast your results with others and acknowledge the benefit of collaboration and communications. You will be a member of our Interns Network that offers you chances to connect.

We are looking for a dedicated Bachelor or Master Student in the area of communication, IT or in a scientific related program.

Moreover who have:

  • You are highly motivated and proactive

  • You are creative and a strategic thinker

  • You speak english fluently

  • You have strong communication and collaboration skills

  • You are interested in managing different collaboration platforms (eg. Google+)

  • You have a basic knowledge of website creation and management

  • You have good knowledge of MS Office and/or Google tools

If you are proud of contributing and feel you have the dedication to teamwork and innovation that we are seeking, then Roche is the organization for you. Every role at Roche plays a part in making a difference to patients’ lives. If you want to work in a passionate team, make your mark & improve lives, apply now.

Please note that you have to be enrolled in university during the half of internship period.

The Internship can start September/October 2019 for a period of 6 -12 months - please clearly indicate your preferred starting date and desired length of internship in your cover letter. Applications need to include a CV and a motivation letter.

Roche embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a range of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Due to regulations non-EU/EFTA citizens have to provide a certificate from the university stating that an internship is mandatory as part of the application documents.

Roche strives to be an equal opportunity employer. 

If you still have questions then please check our FAQs and videos on careers.roche.ch/faq.