Customer Service Internship Trainee

Poland, Mazowieckie, Warszawa

Responsible for: Ensure Customer Support in the EMEA Regional Customer Support Center regarding assigned Roche products for Hungary


Key Result Areas:

1. Handling of Customer and Staff Inquiries by Phone, Remotely and in Written Form

2. Identification, troubleshooting application/technical support of analytical instrument failures

3. Complaint handling, cooperation with 2nd level of support, customers and other colleagues