Central Planning Department ensures an ongoing support for our customers by assigning qualified field service engineers related to all field activities. Our team excels in managing urgency, availability and economic aspects by delivering an excellent customer service and maintaining a good communication with our customers.
As a Planning Officer you belong to the Team Central Planning within the Customer Service and you will secure our on-site response time for the customer interventions.
- Ensure an active resource planning on all planned activities
- Plan Preventive Maintenance activities according to the Service-Level-Agreement and set appointment with the customer
- Drive an optimization of resources in order to guarantee KPI performance
- Check and verify if the resources are well planned, informed and prepared for their activities