Communications ManagerReporting to the General Manager of the Shared Service Center, KL and dotted report to Global Shared Services Communications, the person is the communications expert and trusted business partner for the local leadership team as active member of the leadership team, accountable for corporate communications related matters. The person is a key member of the extended leadership team and contributes to the strategy development and decision-making. In this position, the individual will be primarily accountable for consistently, effectively: 1.Employee/Leadership Communications: a. Ensure key message consistency and development towards the vision established in the Shared Service Center b. Develop communication strategies and execute plans against business priorities c. Engagement of employees through open and transparent communications platform set up in the Shared Service Center (including create and maintain SSC KL intranet content in alignment with other Shared Service Centers’ intranets d. Track and monitor employee/leadership communications effectiveness 2.Media Relations: a. Develop and maintain relationships with media contacts and drive positive media coverage on the company through proactive media relations programs such as media advisories, media pitches, interview opportunities b. Track and monitor efficiency of media relations work with media analysts c. Align external activities with affiliate communications 3.Issues and Crisis Management: a. Influence the business team during planning processes to avoid possible issues and crisis b. Lead in building internal/external communications content whenever issues emerge, so as to avoid the issues developing into crisis c. Undertake a leading role in issues, conflict and crisis management, and establish a corresponding network in order to manage internal and external communications flow to minimize negative impact and seek positive opportunities. d. Liaise with business colleagues on the above items e. Provide key stakeholders heads-up whenever there is an issues evolving locally or worldwide 4.Corporate Reputation: a. Make sure brand communication (corporate and employer brand) content is aligned with guidelines, corporate values, and society expectations b. Drive positioning around the company business priorities, including corporate social responsibility and sustainability programs as needed c. Align external activities with affiliate communications 5.Planning and budgeting a. Ensure proper communication planning and budgeting communication activities and external providers (e.g. agency support) b. Track and monitor communication effectiveness and deliverables as well as monitor overall functional budget. In this position, the candidate will: ? enhance and protect the corporate reputation ? oversee relevant and related communications ? manage media relations, leading and planning crisis and issue communications ? be responsible for driving internal/executive communications and aligning with the Global Shared Services Communications on communications matters to achieve business goals ? ensure the activation of key communications initiatives of Roche ? act as a gatekeeper for our messages both internally and externally The candidate will be responsible for driving corporate initiatives and processes through effective communication with stakeholders both inside and outside the company. The incumbent provides clear consistent messaging on Roche's strategic mission, vision and progress toward stated goals.
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Malaysia - Field