Business Integration Catalyst
GPS (Global Product Strategy) drives the business strategy at Roche from research to commercialization. GPS collaborates closely with teams across the organization to bring new therapies to the market and maximize the launched product portfolio. With your ability to work in detail yet see the big picture you can influence the direction of the company in a disease area. At Roche we offer you chances to create your career inside or outside of GPS. With offices in 160 countries, we offer a truly international experience depending on where your interests take you.
EpiCX aims to deliver a harmonized, centralized and scalable enterprise-wide technology ecosystem that integrates orchestrated customer engagement for commercial and medical interfaces, content management, data management, and advanced analytics products. This common platform will enable insights, data, digital assets and materials to be generated, shared and leveraged across all Roche Pharma affiliates, Genentech, GPS and PDMA group functions.The EpiCX vision is to drive the organization to create experiences that exceed customer expectations now and in the future.
ABOUT THE ROLE
Roche is looking for a Business Integration Catalyst to drive operational excellence of analytics programs, co-shape processes that ensure seamless collaboration and maximize outputs for the customers. In this role, the Business Integration Catalyst will drive alignment and visibility both within EpiCX as well as between EpiCX and analytics streams within other connected strategic programs (like DCEN, ASPIRE and ONE Roche) and co-design integrated value propositions, bringing clarity to the affiliates and further driving adoption of the program. He/she will be responsible to infuse the integration effort with the necessary momentum to bridge gaps and close unknowns to effectively identify process improvement opportunities, synergies across programs and break deadlocks.
Your Key Responsibilities include:
Build transparency and create a collective understanding within EpiCX on the roadmap, strategic vision, processes & accountability, effectively driving collaboration for the interconnected programs
Align EpiCX with analytics streams of other strategic programs such as ASPIRE, DCEN and STEP and identify competencies and synergies between programs, effectively alleviating roadblocks and creating visibility on areas of collaboration for operational excellence
Infuse a key connectivity layer as a “glue” between EpiCX development, deployment, operations, and communications teams
Effectively harmonize communication around EpiCX Analytics product offering, aligning all stakeholders around a common strategy
Oversee the product readiness, coordinating the implications of the Analytics development changes on product roadmaps - ensuring the fit with overall EpiCX vision and strategy
Identify implications of other analytics initiatives on EpiCX and proactively brainstorm & propose solutions for unmet needs, accelerating the transformation of a customer-centric, post-STEP Roche
Lead cross product initiatives to build ecosystem capabilities including integration and/or build of Analytics products in CRM system (OCE)
Standardize the demand management for Analytics products in EpiCX ecosystem and beyond and define governance processes and best practices
Co-create the operating model for Analytics post go-live services with R&D and iOPS teams and support with the operationalization of the model
Promote overall value of the analytics products and drive further adoption
Who You Are
A successful Business Integration Catalyst is an influential connector and orchestrator, a proactive inaugurator, a team player and a skilled partner, to stakeholders all rolled into one. The Catalyst is comfortable to work in a dynamic environment, achieves outcomes through strong collaboration and challenges the team to think beyond the expected.
Minimum 8-10 years of experience in driving critical value streams of transformation programs with effective stakeholder engagement and collaboration
Minimum 3 years of experience in insights and analytics
Excellence in building holistic understanding of processes and responsibilities, identifying gaps, unmet needs and opportunities to proactively suggest cutting-edge solutions
Solid understanding of the development life-cycle of analytics solutions and the key success factors to accelerate the journey from development, to deployment, and adoption
Experience in driving operational excellence through processes optimizations, and integration of related initiatives
Successful track record leading interdisciplinary teams in creating great products with proven skills in mediation, orchestration and communication
Knowledge of agile methodologies, service design and design systems
Previous experience in management consulting or roles with significant stakeholder management is a plus
Pharma experience and knowledge of global commercial data assets, in the pharma/biotech space, like provider, payer, sales, claims, specialty pharmacy data, etc. is a plus
VISIONARY - You are a visionary leader who defines a compelling north star for the next generation of data powered solutions aligned with the organisational priorities and have the ability to drive purpose within teams for realizing the vision and achieving shared outcomes
ARCHITECT - You create an open culture where innovation is fostered and empower teams to adopt a learn and fail fast approach in pursuit of the north star.
CATALYST - You foster relationships across the organisation and help alleviate roadblocks that hinder the realization of the vision
COACH - You mentor and educate your key stakeholders and teams about the value of insights in solving complex business challenges
Customer-centricity and ability to apply this mindset to all facets of work
Ability to operate at the intersection of business and IT and bridge the gap
Strong business acumen and technical soundness
Strong flexibility and adaptability in changing circumstances, able to cut-through complexity and ambiguity to deliver meaningful and valuable results
Ability to think and act strategically while still being in the detailed execution
Takes initiative and acts with a sense of urgency and suggests ways to move forward
Acts from a whole system, enterprise perspective
Ability to travel globally +20% of time
Excellent written and verbal English
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Job Level:Individual contributor