Account Executive, Tissue Diagnostics, Ontario

Canada, Ontario, Ontario

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Account Executive

As an Account Executive you will be responsible for promoting and driving the sales cycle of Tissue Diagnostics products within hospital-based laboratories and independent reference laboratories. You will work closely with the Provincial Healthcare Leader, National Business Manager and Commercial Enablement Director to execute on growth and retention plans across your assigned customer base. You are the technical product expert at the laboratory level and you use this knowledge to build trusting and credible relationships within the hospital lab network.

Job Location: Ontario, Canada

What you’ll do

  • Collaborate with the regional team to execute on customer related goals (growth, retention, experience)
  • Leverage your understanding of the customer, your regional team and our internal network to provide the right support to your account(s) at the right time.
  • Conduct regular check-Ins with the senior laboratory stakeholders and clinicians to better understand the labs' priorities and challenges and how Roche can support them and provide value
  • Maintain a deep technical knowledge of your product portfolio and a profound interest and understanding of your customer’s working environment and personal and professional objectives. You will use this knowledge to bring true value and enable us to become the Partner of Choice
  • Maintain and grow a healthy sales opportunity funnel in SFDC. Focus and priority  assigned to tier one accounts. You are responsible for customer and opportunity data integrity (accuracy and completeness). 
  • Use Miller Heiman for strategic planning of your sales opportunities and the Challenger selling model to help customers navigate alternatives.

What you’ll need to be successful

  • Exhibits true expertise in the products and services you sell , comfortably exceeding the knowledge that any expert buying influencer might have
  • Mastery of two-way communication; communicates, actively listening, using silence to elicit more information and clearly conveying ideas
  • Bachelor’s degree or experience as a Lab Technologist (Science degree a strong asset)
  • +5 years of healthcare sales experience a must
  • Ability to assimilate and master scientific and clinical information
  • Passionate and empathetic about our customer and patients and their environment
  • Demonstrated financial and business acumen
  • Strong presentation skills
  • Ability to travel as required to manage assigned territory and to attend regional/national meetings.


Job Level:

Individual contributor