Compliance and Business Sustainability Officer

United States of America, Indiana, Indianapolis

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Compliance and Business Sustainability Officer, Roche Diabetes Care US

Job Description

Who We Are

Doing now what patients need next.  A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche Diabetes Care (DC) is committed to helping people with diabetes everywhere in the world think less about their daily diabetes routine, so they can get true relief, day and night.  We offer a broad portfolio of solutions for both people with diabetes and their professionals - from blood glucose monitoring to information management to insulin delivery to continuous glucose monitoring.  Our aim is to offer innovative products, services, and comprehensive solutions for convenient, efficient, and effective diabetes management.

We are strongly committed to a diverse and inclusive workplace.  We strive to build teams that represent a range of backgrounds, perspectives, and skills.  Embracing diversity enables us to create a great place to work and to innovate for patients.

The Opportunity

We aim to further shape and advance the way diabetes is treated by leveraging our integrated Personalized Diabetes Management approach (iPDM) and are continuously refining our ways of working to best serve evolving customer and market demand in a seamless and agile way.  As part of this journey, the exciting position of the Compliance and Business Sustainability Officer, Roche Diabetes Care US (“CO”) has been created.  Our economic success depends on adhering to high ethical standards and sustainable business practices, whether economic, social or environmentally.  We expect each employee as well as our distributors, suppliers and service providers to act in compliance with our standards and guidelines.

Job Facts & Responsibilities

Experienced, visionary and strategic CO in the healthcare industry (Diagnostics, Medical Device or Pharma/Biotech) to architect, integrate, manage and oversee the compliance program at Roche Diabetes Care US (“RDC”). This role will elevate, drive and ensure full implementation of the 7 elements of an effective Compliance program as set forth by the US Department of Justice and also shape and influence the organization’s strategy, augmenting collaboration and synergies, co-creating and developing Compliance policies, practices, culture, education and awareness, and evaluate and manage risk. 

The role also involves conducting periodic evaluations of RDC’s enterprise risks and its progress with risk management activities and is responsible for developing a robust Compliance program that not only meets current needs, but predicts and mitigates future risks as well.  As a proactive leader, the CO will collect risk data and analyze the information, creating opportunities for proactive responses.

The CO will lead the Compliance Committee, involve interaction with management at the most senior level and with the RDC US Leadership Team as well as Roche Global senior functional stakeholders and compliance teams. The successful candidate will have extensive experience in successfully overseeing broad-based compliance programs in the US.

To maintain the independence and autonomy in CO responsibilities, as well as to ensure early inclusion in discussion and strategic advice for key business decisions and activities in the country, the CO will:

- report indirectly to the Roche Diabetes Care Global Head of Compliance and Business Sustainability and be a member of C&BS Enabling Team;

- have a solid reporting line to the US General Manager and will become a member of the US Leadership Team.

You will be responsible for implementing the governance & framework in the country.  You will effectively foster and further strengthen a culture of integrity and drive compliance risk and opportunity management.  You will foster continuous improvement of processes and support the organization with an effective and proactive business oriented approach in a country.

Your responsibilities will fall into the main areas listed below.

  • Enabling the deployment of the RDC strategy by contributing to defining strategic directions, framework, and priorities in business sustainability & compliance with the Enabling Team and respective execution in a country
  • Maintaining a thorough understanding of, and keeping abreast of developments in, healthcare laws and regulations in the US that pertain to RDC’s products and services.
  • Staying abreast of new laws/regulations and developing a strategy to follow such laws/regulations within the required regulatory timeframe.
  • Monitoring KPIs performance of a country against the RDC BS&C priorities
  • Responsibility for all Compliance policies, including drafting, revising/updating and implementing (including training).
  • Deploying and oversee risk and opportunity assessment, defining action plan, implementing controls, and monitoring activities in the country (including performing periodical gap analysis, finding areas of opportunities and continuously improving the effectiveness of a compliance program)
  • Supporting internal/external audits/inspections within the country, review their results to determine corrective and preventive actions (CAPA)
  • Working cross-functionally with multiple local business areas to develop, oversee, and report on the completion of CAPA resulting from investigations, monitoring, audits and/or inspections
  • Developing and driving the implementation of a proactive, strategic and modern training program throughout the organization aimed at impacting behavior and driving ownership of Ethics and Integrity by all employees
  • Responding promptly to and investigating allegations of noncompliance behavior, undertaking corrective actions, and supporting the assessment and implementation of disciplinary measures when applicable
  • Overseeing and handling business partner management processes and ensuring corporate defense
  • Accountability for all company Compliance government disclosures, including submission of the yearly Sunshine Act report
  • Work with Legal in regard to representing RDC with US regulators and overseeing the interactions with such regulators, including the FDA, DOJ, OIG with regard to compliance matters, inquiries and investigations.  
  • Bringing support to the country by organizing teams of operational support experts and process leads to implement relevant compliance activities in each country
  • Actively shaping and influencing policy strategy and development and participating in relevant compliance governance bodies (inside/outside of DC)
  • Engaging with external parties and industry associations.  Monitoring new trends and sharing them with Chapter
  • Coaching and ensuring compliance skills and mindset with the business, fostering a culture of integrity and ethical business practices
  • Fostering an environment of open and honest communication with all employees of all levels
  • Understanding the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work


You will lead through fostering an agile mindset and ways of working applying agile principles with a focus on continued increase of business sustainability and compliance.  You will collaborate closely with the country organizations and emphasize cross-functional collaboration, create new and leverage existing networks across the entire enterprise.

You are also responsible for building, and providing effective leadership in a manner that is consistent with the Roche Values and leadership capabilities within the Creative Leadership (relating, self-awareness, authenticity, systems awareness, achieving) and the VACC (Visionary, Architect, Catalyst, Coach) framework.  If required, lead more broadly to ensure individuals and teams are developing and growing in line with their passion and the needs of the Organization.

You act as a guardian for high standards of integrity, ethics, and compliance; putting patients at the center of all actions by consistent business behavior that complies with applicable laws, industry codes and Roche’s Code of Conduct. 

Who You Are

We are looking for a passionate and decisive business leader with high ethical and integrity standards.  You demonstrate energy, passion, courage, vision, and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business.  You have high ethical and integrity standards. 

You have a Bachelor's degree and 8 years of related experience or 12 years of related experience.


  • Prior experience in the development/deployment of a company-wide compliance program, including all of its elements: policy framework, Compliance operations, risk-control matrices and dashboards, training & awareness, auditing and monitoring, investigations, communications and Compliance culture/leadership
  • Extensive knowledge of federal and state laws and industry requirements affecting the biotech/pharma/device laws and experience implementing legislative changes into the program components
  • Proven track record of successfully building and leading a Compliance function in large, matrixed organizations that embeds Compliance as a competitive advantage and strategic business enabler of long-term growth
  • You have 3 years’ experience leading/transforming a strong Compliance team
  • You have excellent active listening skills, fostering open communication and speak-up culture
  • You have a “Can-do” attitude, embracing business thinking and ideas, hands-on
  • You are able to establish common ground with stakeholders, balancing out conflicting interests and reaching consensus
  • You have a good sense for pragmatism in approach
  • Enterprise mindset that can break down silos
  • You thrive on collaboration, the ability to bring people together to work towards the same purpose across organization boundaries
  • You have a track record in directly or indirectly leading virtual teams in multicultural and matrix environments
  • Language: Fluent in English.  Other languages are an asset
  • You demonstrate a clear commitment to people development and effective mentoring, promoting a culture of trust and support
  • You demonstrated success in establishing a high performing environment with an excellent reputation attracting the best talent, developing and inspiring them


We@RocheDiabetesCare is the mindset and culture we as Diabetes colleagues strive to adopt to help achieve our vision and realize our strategy.  As the CO, you will be expected to demonstrate the We@RocheDiabetesCare dimensions and help evolve the functions’ culture beliefs and bring We@RocheDiabetesCare to life, as part of the iPDM strategy implementation.  The 5 cultural dimensions of We@RocheDiabetesCare are centered around our purpose of bringing true relief to every person with diabetes, everywhere and includes:

  • We are passionate about our customers and patients.
  • We radically simplify.
  • We ALL lead.
  • We trust, collaborate and have fun.
  • We experiment and learn.


This role will be based preferably in Indianapolis, Indiana. As we are currently exploring geographic flexibility within our new operating model, we encourage you not to let the location define your decision to apply

Roche is an equal opportunity employer

Roche is strongly committed to a diverse and inclusive workplace.  We strive to build teams that represent a range of backgrounds, perspectives, and skills.  Embracing diversity enables us to create a great place to work and to innovate for patients.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in connection with the on-line application process, please email us at