Core Lab Inside Sales Representative

United States of America, Indiana, Indianapolis

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Roche Professional Diagnostics provides integrated, high-performance analytical systems to optimize laboratory management from pre-analytical to post-analytical processes. We develop high quality solutions for diagnostics laboratories - from analyzers and test reagents to work-flow solutions. To maintain its leadership in technology and quality, Roche minimizes third party products with more than 75 percent of its assay portfolio developed and manufactured in-house. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience. As an Inside Sales Account Specialist - you will be responsible for generating revenue and maximizing profitability and sales growth by closing sales. Aligned with field sales reps, you will sell and service accounts via telephone where you will engage with customers and respond to customer inquiries, which may require research and follow-up. To be successful in this position, you will have the ability to:

• Develop and implement strategic account plans to achieve sales goals

• Create and deliver differentiating messages and quantifiable economic value to sell Roche products and services

• Overcome objections and negotiate to close sales

• Engage in uncovering and qualifying sales leads resulting in funnel growth

• Engage on-going account support and execute programs and campaigns to meet the customer and Roche's needs

• Maintain complete and accurate customer data for assigned territory in sales force automation system per the provided timelines

• Utilize electronic resources including but not limited to SAP,, Roche US Diagnostics

• Complete sales amendments and contracts in a timely fashion

• There is a 10% travel commitment

• Completed a college degree preferably in Life Science or related field
• Have previous customer facing experience
• Have a minimum of 2 years’ experience in sales, telemarketing, technical or related experience
• Have aptitude for negotiating and persuading
• Demonstrate clear and effective speaking and writing skills
• Demonstrate ability and willingness to take ownership of individual and team goals and persist despite obstacles and opposition
• Have basic knowledge of computers, experience with software such as SAP, Excel, Outlook, etc. is required

*This position is based in Indianapolis, IN*

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in connection with the on-line application process, please email us at