Patient Journey Partner Neuro Immuno South

Belgium, Brussels-Capital Region, Brussels

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A new function within Roche bringing added-value for our patients

Healthcare is changing drastically: radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending.  

As a Patient Journey Partner (PJP) you will be at the centre of the new Roche organisation, turning upside down the role we play in society - from promoting medicines towards much more partnering, innovating and leading generative disruption.

As an empowered leader with decision making authority, you will be the face of Roche vis-à-vis the ecosystem. You will collaborate closely with all stakeholders directly touching the patient journey (in a given disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to offer meaningful solutions.

Your role has nothing to do with the traditional concepts of Commercial/Sales or Medical Affairs. It has no profitability, sales objectives or incentives.

A senior level position, central within Roche and with strong decision power 

  • Acting as a trusted partner and the primary point of contact between stakeholders and Roche. The PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources to offer fast and effective solutions.

  • Guiding Roche’s healthcare products through their lifecycle and supporting their appropriate use, sharing their merits with HCPs.

  • Managing expertise and resources both on a local level as well as within the network in collaboration with other PJPs of different countries, and with colleagues across the Roche Group.

  • Ensuring great experiences whenever stakeholders engage with Roche employees, products and services.

Your ambition and profile? 

You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem. Thanks to your system thinking abilities, you oversee patient journeys in their entirety and you leverage shared purposes of stakeholders to co-create solutions within the ecosystem.

You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).

You recognize yourself within these skills :

  • Growth mindset, able to learn and unlearn quickly, take risks and experiment; 

  • Self-managed and self-directed; 

  • Display of integrity in everything;

  • Enabler mindset, leveraging the internal and external networks to create value, knowledge sharing and scaling;

  • Boldly act on key decisions and opportunities and boldly stop any activity that is not adding value; 

  • Excellent stakeholder engagement skills including partnering with Therapeutic Area Experts (TAEs) and organisations (required). Experience partnering with Patient Advocacy Groups (PAGs) is highly desired;

  • Proved experience in working in a cross-functional team; 

  • Strong eye for business with desired expertise in commercialization, medical and customer experience excellence; 

  • Experience in agile ways of working; 

  • Deep knowledge of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level

  • Broad understanding of Roche’s present portfolio and future pipeline; 

  • Robust understanding of medical affairs strategies and tactics including clinical research.

You are at ease with languages: 

Fluent in the local language, in this case certainly in French (as you will be working for the Southern part of Belgium). Proficient in English to collaborate internally across the broader Roche enterprise is highly desirable.

Preferred Qualifications:

  • University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA  is a plus.

  • Practical understanding of digital innovation methodologies

Working for Roche:

Roche is not just a pharmaceutical company, it’s also a Best Place To Work!

As a company, we pride ourselves on giving our colleagues the autonomy and freedom to determine their own best way of working. Our leadership trainings and coaching programs are our best assurance that everyone has access to the support they need to develop new skills and achieve their best possible selves. 

Because we also care about the mental and physical wellbeing of our employees, we regularly offer workout classes in our fitness studio, offer annual medical check-ups and organize our annual Live Well Week to stimulate the wellbeing of all our employees. 

Working at Roche also means having your voice heard! Through regular surveys, workshops and a ton of different workgroups, we encourage colleagues to transform valuable ideas into new ways of working, all to the benefit of our patients.

Not convinced yet? Send us your CV and we can talk about it over coffee!