The position is part of the People & Culture (P&C) People and Organizational Growth (P&OG) Chapter, Implementation and Solutions Management (I&SM) Area of Practice.
The P&OG Chapter enables dynamic organization, leaders who unlock possibilities, self authoring growth for all.
The I&SM Area of Practice embeds P&OG solutions globally, sustain and continuously improve those solutions to increase our organizational capability, unlock people’s potential and maximize their impact.
As an Implementation & Solution Management Partner you will play a pivotal role in the successful implementation and management of P&OG solutions. The I&SM Partner will be accountable for owning and managing solutions through the life cycle and for the successful implementation of new solutions.
The role will require broad collaboration with other Areas of Practice, Communities of Expertise, Chapters, External Vendors, Business Partners and the Business. Specifically the role will require close partnering with colleagues in PSS (People Support Solution Chapter) to ensure operational aspects of solution management are delivering on Service Level Agreements.
Implementation of new solutions will require the partners to work with multiple stakeholders to foster adoption of solutions.
I&SM Partner has experience in managing complex solutions, advanced negotiation, adept facilitation skills and senior stakeholder management. The more senior of I&SM Partner will need to be able to work with stakeholders up to CEC (Corporate Executive Committee) level and be involved in organizational wide implementation. Additionally I&SM Partner has a team development responsibility to coach and mentor less experienced members.
Owning regional/global solutions and ensuring that they deliver on their design principles and purpose
Consulting on product/solution life cycle to strategic owners
Developing and deploying regional/global implementation strategies
Manage and report on key solution metrics and budget tracking for solutions under your responsibility
Tender Management, RFPs & Selection and management of vendors
Provide guidance and coaching to counterparts in the PSS chapter
Regional facilitation of solution related workshops e.g VACC workshop, Kinesis Intact Sessions
Fostering capability building within the Area of Practice
Contribute in global Work Product Teams in other Areas of Practice e.g. Design & Curation
Core capabilities and experiences:
Demonstrated experience in managing diverse learning solutions at multiple organizational levels (including programs, tools, and processes).
Successfully navigating complex, multicultural and highly matrix environments.
Influencing and negotiating with strategic partners.
Need identification and contracting with customers
Sound Project Management capabilities and experience
Growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)
P&OG subject matter knowledge in Leadership Development, People Development, Organizational Development and Diversity and Inclusion
Further Requirements and Information:
Extensive experience in Leadership Development, Learning & Development, Organizational Development or similar field
Proficiency in English is essential. Other languages are a plus.
The I&SM Manager role can be performed out of any location within the APAC region, with preferred countries including China, Singapore, Malaysia, India and Australia.