Head, East Japan Chapter

Japan, Tokyo, Tokyo

de fr es ru tr it pt zh ja

The Head, East Japan Chapter reports to the General Manager and is a key member of Roche Diabetes Care Japan’s (RDCJ) Leadership Team. The position provides leadership and strategic direction to the entire customer-facing team in the Sales Chapter, plays an essential role in shaping and executing our go-to-market strategy, and ensures the achievement of the Company’s sales and profit goals by placing customers at the centre of everything we do.


  • Lead the Sales Chapter to achieve a powerful, flexible and agile sales team by fully embracing the We@RocheDiabetesCare mindset and new ways of working.

  • Be fully committed to integrated Personalized Diabetes Management (iPDM) as our strategy and ensure that it is properly understood by the team.

  • Build and provide effective leadership to the team in a manner that is consistent with Roche Values and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework.

  • Empower the team to increase ownership, motivation and productivity.

  • Ensure strong customer engagement through exceptional customer experiences. Accountable for managing customer relationships and lifecycle by ensuring their needs are properly understood and addressed with Roche Diabetes Care solutions.

  • Lead the development and implementation of solution-based sales strategies while ensuring the sharp execution of marketing strategies and campaigns to maximize our solutions’ market penetration and market share growth.

  • Responsible for all sales channels; i.e. hospitals, clinics, retail, corporate sales, etc. in the Sales Chapter. This necessitates very close collaborations with the Key Account and Partner Management team to expand our market coverage and efficiently influence customers’ buying decisions.

  • Work collaboratively with other internal functions to successfully drive commercial initiatives.

  • Comply with Roche Code of Conduct and all local/global policies as well as applicable laws and industry codes. Assess business risks and make informed decisions in consultation with the relevant functions to ensure business compliance.


Required Qualifications and Attributes

To be successful in this position, you must be an experienced, passionate and decisive Sales Leader.

  • Possess a degree in business or related fields.

  • Minimum 10 years of sales and marketing experience in established organizations (experience in multinational will be a plus).

  • A proven track record of successfully leading a large sales team in a highly competitive and fast changing environment in the healthcare industry.

  • Experience in leading or being part of a successful business transformation and agile ways of working are an added advantage.

  • Clear commitment to people development and coaching; promoting a culture of trust and support.

  • Exceptional skills in bringing people together working collaboratively towards a common purpose.

  • Possess strong entrepreneurial spirit, leadership and influential skills, as well as financial and commercial acumen. 

  • Results oriented with strong desire and ability to challenge the status quo and take calculated risks.

  • Excellent oral and written business communications including making impactful presentations.

  • Business level English proficiency preferred.

  • Executive presence and possess the required confidence and ability to interact with senior leaders and key stakeholders.

  • Excellent computer application skills especially in Microsoft Office and Google applications.

  • Able to travel domestically frequently and internationally if required.