Sr IT Business Partner - Site Services

United States of America, California, South San Francisco

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The Sr IT BP will report to the Head of Workplace and Employee Experience Team and is responsible for shaping up the new workplace technology at Genentech through information and technology partnering. The Workplace and Employee Experience Team supports Corporate Functions (Legal, HR, Site Services, Corp Relations etc.) at Genentech, deliver End User Technology (Devices, Software Deployment etc.) and provide a frictionless employee experience via technology.


As the Sr IT Business Partner supporting Site Services you will:

  • Partner with business stakeholders, co-create technology-enabled business strategies to enhance the digital experience.

  • Drive successful completion of initiatives of high business impact by providing direction, aligning resources with shared business objectives.

  • Analyze the current technology environment to detect critical deficiencies, recommend and implement solutions to create a holistic experience for corporate functions (e.g. visitor experience, registration, food service, managed meeting services, etc…).

  • Identify business opportunities and work with business and informatics partners to architect, design, prototype and deliver continually improved products.

  • Work on complex business problems and provide highly innovative solutions using domain expertise, business intelligence to enable quality decision making.

  • Negotiate and influence the success of key business initiatives by ensuring adequate allocation of cost and resources. 

  • Take leadership role that educates, advises and challenges to enrich business area strategy for the benefit of the organization.

  • Support Quarterly Business Reviews and be accountable for the Technology Portfolio.

  • Interface with Architects, Technical Leads and Developers to drive technical solutions, including defining/estimating work efforts, identifying milestones and managing resources.


  • Requires BA or BS and 12- 15 years of related experience. Master’s degree in technology with 6+ years of IT Business Partnership preferred.

  • Experience with the modern technologies and solutions: Cloud, Mobility, Analytics along with IoT’s in workplace.

  • Experience in implementing cross functional workplace technologies smart connected campus to improve digital experience.

  • Demonstrate executive presence, strong business acumen, navigates ambiguity, manages complexity and can translate strategies and vision into executable plans.

  • Exceptional knowledge of LEAN/KANBAN/SCRUM software development methodologies and understands market challenges and competitive issues.

  • Keep up to date with technology trends in workplace tech is able to quickly pilot technology for business value realization. Ensures execution accountability that maximizes the value realization.

  • Understanding of advanced technical principles, theories, and concepts related to requirements, data, usability and process analysis.

  • Exhibit an Agile mindset in the approach to work, i.e.:

    • Enables a diverse group of partners to speak with a single voice

    • Good enough instead of perfection

    • Focus on “Reuse before Buy before Make”

  • Exhibit a high degree of integrity, self-awareness, empathy, listening, active curiosity, awareness of different norms and expectations.