Learning Compliance Specialist

Under general supervision, performs a wide variety of learning compliance and communications support. Requires continuous use of technical and business vocabulary and knowledge of organization operations, procedures, and employees. Uses various PC software packages such as spreadsheets, word processing, graphics, etc. to produce high quality reports, presentations, or other documents. This level will generally support a manager or above.

The Opportunity:

Learning Compliance Reporting

• Create weekly report to include all incomplete learning by learners sorted by leader/department 

• Review report and ensure data integrity, identify trends and detect early warning indicator

• Work closely with Leaders and Learning Experts to understand relevant issues and ensure resolution   

• Create trending reports for RDC and RDC leaders/departments

• Provide recommendations on process improvements  

Communications / Partnership

• Create communication to include assessment overview by leader/department - for awareness

• Create and distribute communication for learners outside compliance tolerances and follow up where needed 

• Communicate issues and/or escalation needs to Leader(s), as needed

• Partner with Learning Experts to assist in issue resolution - compliance and learning requests

• Provide routine updates on trends and compliance impact to Corporate Training

• Learning Administration  

• Support learning transactions associated with Transform RDC (reorganization)

• Understand and support Leaders and Learning Experts with Training Matrices

• Assist with overflow of RDC learning requests, where time permits 

• Monitor learning requests for accuracy and alignment to global learning standards, procedures and policies

• Work closely with Corporate Training to ensure RDC worksets are prioritized and completed timely

Who you are:

• 5 years Customer Service/Operations Support/Expense Reporting Knowledge or an Associates Degree with 5 year’s working experience

Preferred

• 5+  years of experience in administrative duties with strong business engagement

• Bachelors degree

• Proficient in Google suite and MS Office 

• Ability to work effectively in a highly matrixed organization.

• Clear and effective oral and written communication skills

• Ability to handle multiple priorities with tight deadlines

• Excellent client-facing communications – both written & verbal. 

• Strong attention to detail and follow up, ability to be concise and informative in communication

• Experience in Cornerstone and Tableau

• Experience in managing a Learning Management System

• Project Management experience