We are looking for a collaborative and inspiring individual to join our Global Diagnostics User Experience Team (DIA UX). As Principal UX Designer you have the opportunity to contribute to the transformation of user and customer experience in healthcare using your design and research expertise as well as leadership ability.
What you will do
Lead the team to synthesize insights to map opportunity areas and ideas or requirements for a solution.
Translate client expectations and design challenges from multiple perspectives to detailed day-to-day work for the team (e.g. naming of buttons, screen layouts).
Understand what kind of design research is needed on a project, what quality research results look like, and how to form observations from fieldwork or remote testing into powerful insights and design decisions.
Define workshop objectives and communicate how to shape workshop content, assets as well as exercises to other team members and facilitate parts of activities and discussions.
Gather system-level information from multiple sources and communicate clearly to internal clients, potentially users and customers.
Provide recommendations and frame design decisions in light of the impact to the business, as well as customers and users.
Support Design Leads and Capability Leads in shaping approaches and pitching work to clients.
Create content to support thought leadership initiatives.
Help define overarching story and frameworks to be used during client presentations. Communicate storyline to clients at Roche and potential users and customers, as appropriate.
Support the Design Lead in managing day-to-day activities, and understand the Design Lead's and clients' expectations and course-correct deviations in the project plan.
Support constructive critique and personal feedback opportunities within the team, such as retrospectives, and suggest actions to take.
Who you are
You are someone who likes a combination of hands-on project work and leadership, looking to work for a company where your career can grow as your interests do, across functions and geographies. Where you are valued for all of your passions and interests.
Strong abilities in Product & Service Design and in Research & Insight Analysis.
Well-versed in how to research user behavior, derive the most powerful insights from all forms of research, and prototype the creative solutions your actionable insights inspire.
Contribution to several products or services that have come to market (with ownership of key deliverables).
Experience with guiding more junior designers on projects that require in-depth knowledge of specific domains and skill development
Strong UX knowledge, especially in digital products/solutions.
Great presentation skills and ability to communicate ideas, solutions and deliverables effectively and persuasively.
Fluent in English.
Roche is an equal opportunity employer.Engineering, Engineering > Design Engineering & Architecture