Field Service Engineer (Region: Belgium - Living between Aalter, Nazareth and Ghent)

Belgium, Belgium

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The responsibility of working for a company like Roche Diagnostics Belgium gives the chance to shape healthcare and to change lives. From the moment we are born, diagnostics technology helps healthcare professionals gain insight into our individual physiology, identifying conditions, or the likelihood of them developing at every stage of life. Our mission is to improve the lives of all patients.

The Position

As a Field Service Engineer, you are responsible for:

  • The installation, maintenance and repair of high-tech laboratory equipment

  • Ensuring and maximizing customer satisfaction for the entire range of analysers and systems

  • Ensuring that the Roche Diagnostics' systems, analysers and component products meet the manufacturer’s specifications

  • The optimal operation of the assigned systems and analysers, within one or more product lines

  • We are currently looking for a Field Service Engineer living in the region of Ghent (area between Aalter, Nazareth and Ghent)

Who you are

You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point.

  • You have a Bachelor, or Master, degree in Electronics or Electro-mechanics

  • Knowledge of IT and network infrastructure is a strong asset

  • Trilingual French - Dutch - English (technical) is a must

  • You are customer-oriented, you enthusiastically undertake your tasks with determination and alertness based on the results to be achieved

  • You can work independently and you are also a team player

  • You are detail-oriented and carry out more complex tasks with a lot of attention

  • You have the ability to work in accordance with the objectives, vision and values of the organisation

  • You are orderly and meticulous in collecting and storing the information entrusted to you

  • You can assess a situation, find alternative solutions and carry these out

  • Willingness to attend meetings/training courses abroad

  • You will work in a Guard system and are flexible to make sometimes overtime

Roche is an equal opportunity employer.

Customer Support, Customer Support > Technical & Application Support