Field Service Engineer

Belgium, Vilvoorde

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The Position

As a Field Service Engineer, you are responsible for:

  • The installation, maintenance and repair of high-tech laboratory equipment

  • Ensuring and maximizing customer satisfaction for the entire range of analysers and systems

  • Ensuring that the Roche Diagnostics' systems, analysers and component products meet the manufacturer’s specifications

  • The optimal operation of the assigned systems and analysers, within one or more product lines

  • We are currently looking for a Field Service Engineer living in the region of Ghent (area between Aalter, Nazareth and Ghent)

Who you are

You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point.

  • You have a Bachelor, or Master, degree in Electronics or Electro-mechanics

  • Knowledge of IT and network infrastructure is a strong asset

  • Trilingual French - Dutch - English (technical) is a must

  • You are customer-oriented

  • You enthusiastically undertake your tasks with determination and alertness based on the results to be achieved

  • You can work independently and you are also a team player

  • You are detail-oriented and carry out more complex tasks with a lot of attention

  • You have the ability to work in accordance with the objectives, vision and values of the organisation

  • You are orderly and meticulous in collecting and storing the information entrusted to you

  • You can assess a situation, find alternative solutions and carry these out

  • Willingness to attend meetings/training courses abroad

  • You will work in a Guard system and are flexible to make sometimes overtime