Technical Service Specialist

India, Mumbai

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  • Responsible for installations and commissioning
  • Responsible for call logging and closing
  • Responsible for customer trainings
  • Responsible for breakdown/Preventive maintenance
  • Responsible for 1st Line Application support
  • Management of the IPC Compliance
  • Responsible for the submission of the annual maintenance contract
  • Responsible for payment collection
  • QMS Adherence
  • Reporting – MIS
  • Managing the Team of Contract Engineer (as applicable)
  • Development of Team and Effective People Leadership as demonstrated by Leadership Commitments (if applicable)