Principal Project Manager, Delivery Management Chapter

United States of America, California, South San Francisco

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Reporting into the Delivery Management Chapter supporting USIX the Principal/distinguished Project Manager is responsible for managing the portfolio of projects necessary for the effective and efficient implementation of large and complex programs/projects in support of the US Commercial, Medical Affairs and Government Affairs functional business areas.

This role will establish and execute governance, planning, and communication processes that allow for deep collaboration and coordination within USIX and business partner organizations that will result in planned predictable performance of implementation projects with positive impact on the users.

The focus of this role over the next 2-3 years will be to implement EpiCX in the US for CMG, and in the future other large multi-million dollar programs similar to the Elevate Flex Program and the Patient Operations Program.

Specific Duties and Responsibilities:

  • Decision Making

    • Make broader and more complex project or program decisions across multiple areas in consultation with customers.

    • Evaluate tradeoffs and make appropriate decisions on a wider scale.

    • Expected to provide options and recommendations to senior executives

  • Project/Program Management

    • Define, plan, and direct the execution of a broad range of complex technical programs/projects, while balancing the competing demands of scope, time, cost, quality, resources, and risk

    • Identify, acquire, and lead multifunctional project teams

    • Facilitate project/program management activities across the entire project management methodology

    • Formulate risk mitigation strategies and recommend solutions

    • Establish appropriate levels of project/program governance which may include steering committee, PMO, etc. 

  • Customer/Stakeholder Management

    • Act as an advisor to management and customers on program or portfolio matters. 

    • Present complex information, issues and potential solutions to the senior IT management, senior customer management, and executive teams.

    • Create collaborative partnerships, with customers, vendors and other Roche teams to achieve project objectives

    • Ensure project objectives/requirements are clear and agreed to by all stakeholders

The ideal candidate:

  • Nurtures and develops a collaborative, consultative and value driven partnership

  • Exhibits a high degree of self-awareness, empathy, listening, active curiosity, awareness of different norms and expectations

  • Well-networked, has a cross-org perspective, connects the dots and adds the external perspective

  • Exhibits an Agile mindset in the approach to work

  • Enables a diverse group of partners to speak with a single voice

  • Good enough instead of perfection

  • Exhibits intellectual curiosity and integrity and has strong passion to bring value-adding technology to the business.


Qualifications and Experience:

  • Bachelor’s degree in Computer Science, Mathematics, Information Systems or related experience; Master/PHD a plus.
  • Strong background in project and large program management in IT and related processes and techniques, including Agile/Scrum and Waterfall approaches. 

  • 12+ years of experience in IT related work with at least 7+ years of project/program management experience.

  • Demonstrated leadership experience, including the ability to successfully influence others to achieve objectives in an environment of competing priorities. 

  • Highly analytical with attention to detail. 

  • Excellent written and interpersonal skills. 

  • Willing to travel globally as needed to coordinate and collaborate with colleagues and executives. 

  • Strong teamwork, work ethic and organizational skills. 

  • Ability to manage multiple project streams concurrently while meeting deadlines. 

  • Experience with creating materials and presenting information on complex and technical topics to a senior management audience. 

  • Plus: Experience within the Pharmaceutical and BioTech industry

  • Plus: Prior experience at Genentech