As system owner for our global learning tools, you will steer Roche towards success in how training is delivered to our learners worldwide. You are responsible for the operational performance, support and tactical lifecycle management as well as the continuous improvement of the IT systems in your scope. You work with vendors and internal partners to ensure smooth operation in all aspects related to the systems.
The systems in scope are our learning engagement tools, for example a gamification platform, a platform to host eLearning source files and other third party or custom build tools which support the global learning process and increase engagement of learners.
You are the face to the business for these systems and play an active part in the solution’s lifecycle management. You manage business stakeholders with regards to the usage, deployment and further development of the systems. You own the definition and delivery for the deployment roadmap for the learning tools.
This will be an individually contributing role in a global environment, working alongside the system owner for global learning management systems with access to technical experts and business analysts for learning. This role reports to the Head of Learning IT.
In this role, your main responsibilities are:
Act as a system owner and expert for the global learning tools which include several authoring tools, 3rd party and custom build applications and a gamification platform (Nitro from Bunchball).
Plan the tactical life cycle of the systems and oversee the release of updates, new versions and features
Establish and maintain relationships with business stakeholders to understand and learn about their future needs for learning tools, gamification and new tools.
Drive a functional and deployment roadmap for the systems by adding user groups and extending supported use cases.
Ensure that conceptional designs meet the business needs while maintaining fit with the rest of IT strategy and technology standards in place.
Propose, manage and participate in projects related to learning tools and gamification
Research and analyze future trends in technologies for benefits and feasibility to implement in Roche
Who you are
You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.
You are able to collaborate in a virtual global team and willing to travel up to approximately 20%.
You have excellent presentation, written and oral communication skills in English plus any other language is an advantage.
You are able to establish and maintain strong relationships with stakeholders located in other countries and continents.
You have a college or university degree in instructional design, business informatics or computer science and good technical IT skills.
You have 1 to 3 years of experience in operations, maintenance and administration of IT systems and services and in IT service management
You are a strong leader with a ‘can-do’ attitude and able to influence people with the goal to improve end user satisfaction. You have proven your leadership skills by managing a project team or coordinating a group of contributors.
You are structured and outcome oriented, think out of the box, have an analytical and conceptual mind set which helps you to propose new innovative solutions.
You have outstanding organizational and project management skills.