Team Leader (HR Operations)

Hungary, Budapest

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As a Team Leader (HR Operations) you will be responsible for managing HR Affiliate Services team and performing all people management related activities including, but not limited to workload balancing, information sharing in the team, staffing, performance evaluation, development support, training need assessment and tracking of participation, feedback, check-ins, coaching, compensation, conflict handling, performance improvement planning, succession and talent management, rewarding, managing respective business processes, ensuring KPIs are met on team and individual level, and regular operations reviews are held internally and externally with relevant stakeholders.

Main  tasks including but not limited to:

  • Represents team and team members in relevant forums
  • First point of contact for key stakeholders, ensure collaborative relationship
  • Ensure that defined team KPIs are met on team and individual level, monitor adherence on a regular basis
  • Workload allocation and prioritization of tasks, resource planning within team
  • Communicate, implement process change, monitor and follow-up
  • Hold regular team meetings, update team on all relevant information
  • Acknowledge high team and individual performance through timely and appropriate reward and recognition process
  • Coordinate and track team members' training participation and cancellations, and propose, request training for current role in line with development needs and ambitions
  • Full line manager responsibilities including staffing of team, people discussions, check-ins, coaching, feedback, development support, performance evaluation, compensation, succession and talent management, conflict handling, performance improvement planning
  • Support all team members with their development plan
  • Hold New Hire Orientation training sessions to new joiners
  • Create safe and positive team environment and ensure team shows the right mindset and attitude (speak up, constructive feedback, collaborative approach, result orientation, continuous improvement, trust)
  • Drive employee engagement


  • Fluent English

  • 3-4 years relevant experience from similar field

  • Continuous improvement and Agile mindset

  • People and talent management skills

  • Display high integrity

  • Strong stakeholder management, customer service & interpersonal skills

  • Excellent communication skills & team player

  • Excellent problem solving/analytical abilities

  • Ability to work in a fast-paced and changing environment

  • Accountable, focused, precise

  • Business Acumen and understanding servicing impact

  • Ability to work under pressure, prioritize tasks

  • Ability to drive operational excellence