Sr. Communications / Comms Manager - Pharma Informatics US

United States of America, California, South San Francisco

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Role description:

Reporting to the Head, Pharma Informatics US Office, the Sr.Communications/Comms Manager is responsible for co-developing and driving the communications strategy, planning, and rollout of key communications and change management initiatives, for large/complex programs, and for executive communications across Pharma Informatics US.  

The Pharma Informatics (PI) Communications Manager will develop, establish and coordinate communications strategy and deliverables for Pharma Informatics (PI) US, as well as partner with global and local communications leads to deliver orchestrated communications execution.    

The Communications Manager works closely with IT US-based Senior Leadership and other key Informatics and business partners to develop and execute key communication strategies and organizational change initiatives and programs.

Key responsibilities include but are not limited to:

Strategy and Communications

  • Responsible for driving communications strategy and key communications initiatives for the Head of IT US.

  • Co-develop the evolving IT US communication strategy, strategic messaging and content to reflect the vision and priorities of the evolving organization

  • Collaborate with all levels of the organization, with the responsibility of creating and delivering clear, consistent and effective communications appropriate for targeted stakeholders across multiple channels

  • Develop/leverage best practices, templates and processes for efficient, repeatable approaches for events and operational comms activities  

  • Lead and implement a wide range of activities, programs, and tools that drive IT US  employee engagement

  • Lead development of content, speakers, and planning for meetings (including but not limited to major/local events, off-sites, leadership meetings)

  • Own and drive engagement for IT US G+ communities

  • Lead annual Best Place to Work and other awards submissions in partnership with Corporate Relations and others cross-functional teams

  • Partner with corporate relations on external thought leadership and media relations initiatives


  • Participate, as needed/appropriate, in cross-functional or other initiative/project/experiment teams; helping the overall business of Genentech/Roche to continuously evolve, improve and excel in strategic priority programs and initiatives

  • Operational support for planning activities as needed for the IT US Head

Company Policy

  • Act in compliance with all laws, regulations and policies

  • Business travel, by air or car, is required for regular internal and external business meetings


In hiring new employees, we look for people who are inspired by our Vision and Purpose and who would fit in well with the inclusive, collaborative, rigorous and entrepreneurial spirit of our culture. We lead with commitment and innovation, and because we know that employees are critical to our success in bringing novel medicines to patients, we are dedicated to remaining a great place to work and to providing employees with programs, services and benefits that allow them to bring the best to the business and to their professional and personal well being.

The successful candidate will demonstrate the following competencies critical to this role:

  • Bachelors Degree and 12-15 years experience

  • MBA or other related graduate-level degree and 10-13 years work experience is preferred

  • Substantial experience  developing effective VP level presentations for C-suite and organizational audiences

  • 5 + years' multi-disciplinary work experience in the pharmaceutical/biotech/or other related industry with an emphasis on: communications, operations, strategic planning, and/or technology

  • Proven track record in successfully completing projects or other assignments that have resulted in improvements in areas beyond your immediate scope and responsibilities

  • Strong interpersonal and partnering skills: proven abilities to work effectively and efficiently in cross-functional, often virtual and matrixed teams

  • Quick learner – Able to align business goals and objectives.

  • Communication – Listens well; expresses ideas fluently and logically; is open to input and can be depended on for truthfulness

  • Stakeholder Engagement  – Utilizes strong interpersonal skills to work collaboratively with subject matter experts, corporate communications, and cross-functional communications leads to develop effective messaging and content for internal and external communications.

  • Inspiring and influencing – strong influencing, motivation and negotiation skills, and proven abilities to influence others without authority

  • Teamwork and collaboration – Creates an atmosphere of inclusion, collaborates proactively; offers support and encouragement

  • Achieving results – Is goal directed and persistent; is accountable for meeting commitments; recognizes the contributions of peers

  • Strategic agility – Links responsibilities with the mission of the organization; focuses on activities that add the most value