Senior Contract Manager

Canada, Ontario, Mississauga

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Title: Senior Contract Manager   

Division: Finance

Department: Procurement

Reports to: Capability Lead, Risk, Contracts & Compliance   

Duration: Full Time

Job Purpose:

The Senior Contract Manager is accountable for aspects of the end-to-end contract process operations (including contract request validation, drafting, negotiation of legal terms, quality control, legal approval, execution into repository, template development and maintenance), process health monitoring and improvement, data & reporting for budget, resourcing and delivery against customer and/or stakeholder Service Level Agreements (SLAs). The Senior Contract Manager is required to manage moderate number of cross-divisional global, regional and local procurement stakeholders. The Senior Contract Manger will also be required to work with a broad range of functional stakeholders.

The Senior Contract Manager moderate’s alignment across capability teams in the Operational and Enablement function, supported by direct reports. As required, the Senior Contract Manager will drive or support the roll-out of specific Third Party Risk Management processes.


  • Accountable for ensuring overall achievement of business results and performance management of subteam
  • Coach, mentor, and develop Employees, including overseeing new Employee onboarding and providing career development planning and opportunities.
  • Develop team members and provide opportunities for career progression
  • Define a succession plan for team members to support career development and ensure a pipeline of talent.
  • Consciously create a workplace culture that is consistent with the Company's identified mission, vision, guiding principles and values.
  • Foster a spirit of teamwork and model the corporate values of integrity, courage and passion. Encourage openness, honesty and unity among department members
  • Lead end-to-end scope of services, prioritization, operations and delivery responsibility. Ensure sustainable continuous improvement of quality, efficiency and effectiveness of service scope.
  • Demonstrate expert knowledge of legal, compliance and/or 3rd party risk management concepts (as applicable) including ability to identify functional area specific risks (e.g. privacy, anti-kickback, GCP/cGMP, insurance, EHS/SHE, government pricing, PhRMA Code of Conduct, Product Complaint, Sunshine Act, DSCSA, etc).
  • Obtain extensive delegation of authority from Legal/Law to approvemost clauses
  • Measure metrics and KPI’s for all related sub processes and monitor performance against established Service Level Agreements.
  • Apply fair market value and financial concepts and terminology into contract operations. Support fair market value assessments.
  • Directs others in application of risk tolerance and decision-making strategy in accordance with authority delegated by applicable Legal entity and Capability Lead, Risk, Contracts & Compliance   
  • Align with wider RCC team, Procurement and the business leadership vision and strategy.
  • Work closely with and lead direct reports to ensure end to end contract service offering is fit for purpose and in alignment with leadership strategy.
  • Ensure the execution of end-to-end process is robust and is established as a way of effectively supporting the needs of key business partners.
  • Continuously monitor and further develop service quality, efficiency and effectiveness and lead or support continuous improvement initiatives.
  • Manage process adherence to what is designed and build competency in direct reports to execute the end-to-end process.
  • Identify and support compliance corrective actions in alignment with Contracting GBPM or applicable business stakeholders.
  • Accountable for contracting related communication in dedicated contract area and service delivery reporting (e.g., throughput, coverage).
  • Responsible for ongoing monitoring and mitigation of risks in specific contracting area. Understand principles of fair market value and where applicable, support fair market value assessments.
  • Develop knowledge of the processes, needs/requirements and goals of core business partners. Develop a business partner relationship management strategy and leverage opportunities for Category Management involvement where appropriate.
  • Lead end-to-end scope of services, prioritization, operations and delivery responsibility. Ensure sustainable continuous improvement of quality, efficiency and effectiveness of service scope.
  • Ensure negotiations are authorized and planned following applicable legal and compliance requirements and policies are within limits of delegated/contractual authority.
  • Provide analysis and advice to Procurement professionals and business partners (non-sourceable) in negotiations of complex legal and business terms.
  • Drive resolution of issues with Category and Regional teams including managing engagement with local legal and compliance functions.
  • Support and advise internal and external stakeholder on affiliate regulations in the HCP/HCO area, support transparency reporting efforts.
  • Develop and enhance capability owned Operating Model Enablers (frameworks, playbooks and templates)
  • Capture and make accessible relevant contracting service offering documentation and communicate through established stakeholder communities.
  • Work closely with relevant Category and Region teams to ensure alignment. Provide content input and delivery support for process specific training


  • 8+ years related business experience, or 7-10+ years with undergraduate degree and paralegal credentials
  • Legal degree, or Masters preferred
  • Demonstrated leadership, stakeholder influencing/management and negotiation skills, including influencing without authority
  • Demonstrated expert knowledge of legal, compliance and/or third-party risk management
  • Strong technical skills including Legal and Compliance subject matter expertise with increased delegation of authority
  • Excellent contract drafting and negotiating skills
  • Strong analytical and contract administration skills, verbal and written communication skills, and the ability to interact effectively with internal and external business partners.
  • Project / program management experience in complex multidisciplinary context
  • Demonstrated experience driving for results and the ability to engage and deliver through others
  • High degree of dedication, motivation and ability to work under pressure
  • Business level fluency in English

Qualified candidates are encouraged to submit a cover letter and resume by: February 24th, 2019.

This position is not eligible for relocation support.

This position is open to applicants legally authorized to work in Canada.

Roche is an equal opportunity employer and prohibits unlawful discrimination based upon any legally protected ground. Roche will make a good faith effort to accommodate the individual needs of applicants with disabilities in our recruitment process.   

NOTE: All employment is conditional upon completing and obtaining a satisfactory background check, including educational, employment, references and criminal records (for which a pardon has not been granted) checks.

AGENCY NOTICE: Please note that Roche Canada does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Roche Canada will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Roche Canada explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.