Internship in DesignOps / Service Design

Svizzera, Zugo, Rotkreuz

en de fr es ru tr pt zh ja

As a CX/UX Design Operations Intern you will be responsible for:

  • Help establishing new ways of working within the design team and in the design projects

  • Support team, design leads and design ops lead in operational tasks e.g. project planning, tracking, financials, procurement, licensing, data and authoring tools setup

  • Assisting other designer in the creation of graphical assets, service blueprints, customer journey maps, storyboards, low-fidelity and high-fidelity prototypes

Learning opportunities:

  • Ability to collaborate with other UX Design disciplines

  • Understanding of the overall design process

  • Mapping out different user journeys, service blueprints

  • Improving knowledge of different design and project management tools

  • Storyboarding/storytelling and workshop moderation

  • Communicating design decisions and deliverables through effective verbal and written presentations

Who you are:

  • You are currently enrolled as a student or have recently graduated (within the last 12 months) in Design Management, Visual Communications, Graphic Design, Human-Computer Interaction, Industrial Design, Frontend Development or a similar field

  • Enthusiasm for design, technology and management

  • Eye for little details that make a big different

  • Fluent in English

  • You have a good sense of humor

Start date: November or December 2021

Workload: 80-100%, hybrid workmode

Duration: 12 months

If you are currently studying please attach the certificate of enrollment.

Due to regulations, non-EU/EFTA citizens have to provide a certificate from the university stating that an internship is mandatory as part of the application documents.


Have we piqued your interest? Then we look forward to receiving your complete application documents (letter of motivation, CV, portfolio, job references, diplomas, etc.).