Meet Stacy E.
Tell us a bit about yourself:
I was born and raised outside a small town in northern Indiana. I always thought I wanted to be a doctor working as a family practitioner, but when I realized the practicalities of medical school and the life of a doctor, I started looking into other opportunities in the life sciences and medical industries. Thus, my long-term goal to-date was accomplished by graduating from IU and hiring on with Roche! I love working for the company and living in the city. My new life dreams are in the making as we speak.
Outside of work, most of my time is spent participating in activities that are relevant to my faith. One of the great things about this job is that it allows me to fund the things that I value in my personal life.
Where did you study?
I studied at Indiana University, Bloomington. My degree is in Biology and Spanish; I also completed the Liberal Arts Management Program (a certificate in business management for liberal arts majors) and was a Student Associate in the Center for the Business of Life Sciences (CBLS) in the Kelley School of Business. It was through the CBLS program that I was introduced to Roche.
In which Roche location are you currently working?
I currently work in Applied Science at Roche North American Headquarters in Indianapolis, Indiana.
What can you tell us about that location?
About 4000 Roche employees across all five business areas are based in Indianapolis. Indy is home to diverse cultural, sporting, artistic, and recreational events. Located in the heart of the Midwest, Indianapolis offers all the liveliness of the city with an easy, hometown feel.
Why did you decide to join Roche?
Through the CBLS program at IU, I had the opportunity to meet with representatives from dozens of companies in the life sciences industry. Roche was a course sponsor my first semester in the program, so I had the opportunity to meet a handful of representatives from various parts of the company. Not only was Roche a major player in the industry I was pursuing, but ultimately it was the people who won me over. They were knowledgeable about both the business and scientific aspects of their relevant fields, and they were all very personable and down to earth. When the opportunity to interview for a position in Applied Science eSales presented itself, I was ecstatic. It was an amazing opportunity for an undergraduate student, let alone the fact that I’d had my eye on Roche for over a year and a half!
What is your current job?
I currently work as an eSales (inside sales) Account Specialist in the Applied Science division. I sell a catalog of over 3000 research-use-only reagents and related products to the 300+ accounts in my territory, which includes Michigan, Illinois, Wisconsin, Minnesota, Iowa, Missouri, North Dakota, and South Dakota. I sit with a team of 15 other reps who collectively cover inside sales for all of North America, and who I thoroughly enjoy working with. Communicating with customers primarily via phone and email, my responsibility is to maintain and grow existing accounts, uncover new opportunities, and coordinate with field-based counterparts to identify opportunities.
What makes it such a great job?
Having just graduated from college, the level of responsibility that I have as an Account Manager is a real privilege. Not only do I enjoy the company of my colleagues, but having unique territories means that we can mutually support one another’s success. And in sales, that success is tangibly rewarded! During university, I used to wait tables over the summer, and in a professional situation I have even more grown to appreciate being directly rewarded for doing good work. Additionally, this job opens up opportunities for advancement in many different directions within Roche.
Can you pick at least three of the attributes of Roche and explain in detail what they mean to you?
In a sales role, talking to customers about Roche products is integral to my day-to-day activities. Not only does the Applied Science catalog have a strong breadth of product offerings at competitive prices, Roche has a reputation for offering reliable, high-quality reagents.
Building trust and encouraging feedback are two pillars of Roche’s culture, and I think both foster mutual respect among those who work here. Intentional openness and accountability also add to the environment of respect. For me, the epitome of these principles playing out throughout the organization is that in just a few months with Roche, I have had the opportunity to attend two events where CEO Jack Phillips was also in attendance.
Development opportunities are immeasurably important for someone like me. Having just graduated from college, it speaks volumes about Roche that they are willing to develop early-career employees for current and future opportunities. Additionally, a yearly Individual Development Plan is created to facilitate growth in meeting the needs of each individual’s current role and possible future roles.
Please complete the following sentence: Roche is a great place to work because ...
... the culture is unbeatable. From a business perspective, personal accountability and feedback are highly valued and encouraged, which develops motivated and capable employees who can thrive individually and as part of a team. From a relational perspective, a genuine interest in coworkers as people is typical, and frequent campus-wide events help break down barriers between employees based in the many different buildings.
How would you describe the people working here?
My first impression of the people working at Roche turned out to be pretty representative. The people I work with as a whole know the relevant business and science of their positions, and are very down to earth. Moreover, I have found that Indianapolis employees genuinely live out Roche’s Culture of Accountability beliefs in their day-to-day activities. People care about one another personally, and about the success of Roche as a whole and for our customers.
What would you advise job seekers who want to join us?
There were two main practices that were pivotal to me being offered this position at Roche. The first was networking. I handed the resume that ultimately ended up on my manager’s desk to a recruiter at a networking event for CBLS. In fact, I had attended this event (and brought a resume!) knowing in advance that Roche would be there, and I asked the director of the CBLS program to introduce me to the recruiter. The second was preparation for the phone and in-person interviews. Most of the reps I had met were from Diabetes Care, so before the phone interview I looked over the Roche Applied Science website to familiarize myself with this division. Before my in-person interviews, I spent time learning about the products and about my interviewers, so that I could go into the interview with specific questions and relevant information to share.