1. Could you tell us a bit about yourself?
I started my studies in Chemistry, Physics and Mathematics, but my passion for Informatics overcame me quite early and I have graduated as a Computer Scientist with a Business Economics diploma. I started at F. Hoffmann - La Roche 16 years ago as a Registration Desk agent. That time I had to process many paper forms, entering the same data again and again into IT systems, no automation and no self-service capabilities that time. I had several roles within IT such as application developer, system engineer, system administrator and ultimately management responsibilities. After 12 years of working in Switzerland and I have taken the opportunity to broaden my experience in Spain where I’m currently located, in my current role Head of Secure Access Services.
2. In which Roche location are you currently working and what can you tell us about that location as a work environment?
I’m working in Madrid at PIMS (Pharma Informatics Madrid Site) where various disciplines of the Global Infrastructure organization are represented such as Datacenter services, Network, Middleware, and Secure Access.
I’m experiencing every day a very professional and open working environment, a small village of accountable and committed colleagues. The fact that we are located within one building makes the communication line and networking as such much simpler.
3.You are working as Global Head of Secure Access Services. What can you tell us about your role and your team function in Roche?
In this role I am responsible to lead a global organization which is in charge of operating and maintaining various enterprise technologies with the goal to provide the right people access to the right resources at the right time for the right reason, while protecting Roche assets in the most efficient and reliable way.
This implies the management of the electronic identity and access lifecycles, as well as the operation and maintenance of the following infrastructure solutions to ensure controlled, secure and reliable enterprise-wide services:
- Enterprise Active Directory
- Public Key Infrastructure
- Remote Access
- Identity Management Systems
- Network Security (Firewalls, Intrusion Detection, Intrusion Prevention)
- Data Security (Encryption)
- Endpoint and Platform Security (Anti-malware, Application Whitelisting)
- Web Access Control (Single Sign-On, Federation)
4. What are the main priorities and objectives for Secure Access Services?
The main priorities for Secure Access Services are to continue to simplify our eco-system, not only from a technology perspective, but as well from a process view. While focusing on the reduction of the complexity we need to ensure our operational services continue to excel and satisfy customer needs for simplicity and agility while adhering to security standards and any requirements we have to fulfill. Additionally, we want to continue to create new capabilities in order to meet current and future business needs towards our area.
3. How is your job connected to “doing now what patients need next”?
A secure and compliant environment is mandatory in such a regulated field as the one we have in the pharmaceutical environment. By operating the IT systems in a reliable, efficient and compliant way, adhering to security standards and any other type of regulatory requirements, we enable our IT partners and ultimately the line of business to focus on what patients need next.
5. What is it about Roche that keeps you here instead of a traditional IT company?
Traditional IT companies develop products and services for the sake of selling them as wide-spreaded as possible, without knowing how these will be ultimately used, but well knowing what their monetary benefit was. At Roche I feel part of something bigger, everything we do is related to our mission to improve the live of others who are suffering. Even though I have no direct contribution while operating the infrastructure or managing some projects, I know that the combination of the overall organizational effort has a big contribution to our corporate mission. This is what gets me up in the morning.*Check the position open in the Secure Access Service Team in the right