Anne Rudolphi, Head of Diagnostics Operations Mannheim, DOM
Diagnostics Operations Mannheim, in short DOM, ensures the global supply of patients, laboratories and hospitals with diagnostic reagents and test stripes. To this DOM as the largest field of Global Diagnostics Operations at the locations Mannheim and Penzberg produces a large variety of products for the in-vitro-diagnostics. With this program we want to show you some people which stand behind our success with proud and motivation.
Due to her passion of making a contribution to improving human health, Anne Rudolphi studied pharmaceutics and then started at Roche in Quality Control. After several other stations and sites, for example in Switzerland, she has now been Head of Diagnostics Operations Mannheim for five years.
How did you begin your career at Roche Diagnostics and in DOM?
“I studied pharmaceutics – my decision to pursue an education in this field stemmed from my passion to make a contribution to improving human health. I joined the company in April 1996. My first job was in Operations: I was a group leader in Quality Control. After holding a few other positions, including positions in Switzerland and outside of Operations, I returned to Mannheim as part of a reorganization project. For precisely the past five years I have held the position of Head of Diagnostics Operations Mannheim.”
What motivates you to take responsibility in DOM?
“Personally, I find it to be unbelievably enriching to be responsible for DOM and to manage it a little bit like ‘my own company’. This is why it means so much to me to be able to actively shape the future of DOM and to position ourselves well in the global context. This means, within the context of numerous changes and movements in the Diagnostics Division: The growth markets for our products are tending to develop in Asia. We increasingly operate within complex matrix structures – just to name a few changes. In spite of, or specifically due to my far-reaching responsibilities, I try to always keep a clear focus on our core business and our objectives.
How do you address these challenges?
“In 2014, I worked with my DOM Leadership Team to develop a strategy with specific objectives. Our final product was the DOM 2020 Strategy. For the past three years, we have been working with a specific aim on the strategic programs that arose out of these efforts. We have achieved good success, I believe. It is also very important that we take a look, every quarter, at the DOM strategy and the status of our programs and initiatives, in order to challenge ourselves to determine if we are still on the right path or if we need to address new challenges using our strategic programs. The work with the Leadership Team is constructive and enriching, because this is a team of experienced people who are willing to take responsibility. They roll up their sleeves and get to work, ask probing questions, and simply do a phenomenal job of supporting me in my role. We work in a highly productive manner and we have fun with each other – and we invite guests from within DOM to every meeting (the “Shadowing Program”). The organization should know what we are working on and how we are moving DOM forward!
It is very important to me that we also integrate personnel aspects, namely skills and mindset, into our consideration of all the technical topics and challenges, and that we further develop personnel aspects. ‘Culture change’ is a tall order, but it definitely plays an important role in enabling us to achieve the flexibility and mobility that is increasingly required of us. We created our ‘mindset initiative’ to nudge us out of our familiar silos, to take responsibility on our own, and to help each other.”
What development would you like to see for DOM in the future?
“I hope that the on-going new development projects lead to sustained success in the market and that DOM will be selected as a competent manufacturing partner for other new developments, by the other business units as well.
I also hope we will work well together with the future production unit in China without any trace of rivalry once routine production gets underway there. As I see it, this will be a long-term intercultural partnership that will be highly enriching for DOM.
Back here at home, I hope the German sites clearly understand our challenges, which is to say, the pressure we are under to take action and to make changes. We must all pull together on this. As a manufacturing site in Germany, we have a lot of power – and a big responsibility.”