F. Hoffmann La-Roche AG’s Online Privacy Statement
Thank
you for visiting a Roche Website or interacting with us via e-mail.
At
Roche, we understand that protecting the privacy of visitors to our Web sites is very important and
that information about your health is particularly sensitive. That’s why we have taken the necessary
steps to meet worldwide data privacy requirements. We treat your „personal data“ according to the „Roche
Directive on the Protection of Personal Data“, and to the laws of the EU, Switzerland and other
applicable
local laws which regulate the storage, process, access and transfer of personal data.
Roche
Web sites that display this privacy policy (“policy”) and that ask for any information from you are
committed to collecting, maintaining, and securing personal information about you in accordance with
this policy, as well as applicable laws, rules and regulations. This policy applies to personal information
(as defined below) collected from Roche online resources and communications (such as Web sites, e-mail,
and other online tools) that display a link to this policy. This policy does not apply to personal information
collected from offline resources and communications, except in cases where such personal information
is consolidated with personal information collected by Roche online. This policy also does not apply
to third-party online resources to which Roche’s Web sites may link, where Roche does not control the
content or the privacy practices of such resources.
We only collect personally
identifiable information about you if you choose to give it to us. We do not share any of your personally
identifiable information with third parties for their own marketing use unless you explicitly give us
permission to do so. Please review this Privacy Statement to learn more about how we collect, use, share
and protect information online. Information
Collected
There are two general methods that Roche uses to collect personal information
online: - Information We Get
-
Personal information: You can visit our Web sites without providing any personal
information. We may collect your personally identifiable information (such as name, address, telephone
number, e-mail address or other identifying information) only when you choose to submit it to us. We
may also collect health information about you that you provide by responding to our questions or surveys.
- Aggregate information: In some cases we also
remove personal identifiers from data you provide to us and maintain it in aggregate form. We may combine
this data with other information to produce anonymous, aggregated statistical information (e.g. number
of visitors, originating domain name of the Internet Service Provider), helpful to us in improving our
products and services.
- Automatically
Collected Information
We
automatically receive certain types of information whenever you interact with us on our sites and in
some e-mails we may send each other. Automatic technologies we use may include, for example, Web server
logs/IP addresses, cookies and Web beacons.
Web Server
Logs/IP Addresses. An IP address is a number assigned to your computer whenever you access the
Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers
and servers to recognize and communicate with each other. Roche collects IP addresses to conduct system
administration and report aggregate information to affiliates, business partners and/or vendors to conduct
site analysis and Web site performance review.
Cookies.
A cookie is a piece of information that is placed automatically on your computer’s hard drive when you
access certain Web sites. The cookie uniquely identifies your browser to the server. Cookies allow us
to store information on the server to help make the Web experience better for you and to conduct site
analysis and Web site performance review. Most Web browsers are set up to accept cookies, although you
can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however,
that some portions of our sites may not work properly if you refuse cookies.
Web
Beacons. On certain Web pages or e-mails, Roche may utilize a common Internet technology called
a "Web beacon" (also known as an "action tag" or "clear GIF technology").
Web beacons help analyze the effectiveness of Web sites by measuring, for example, the number of visitors
to a site or how many visitors clicked on key elements of a site.
Web
beacons, cookies and other tracking technologies do not automatically obtain personally identifiable
information about you. Only if you voluntarily submit personally identifiable information, such as by
registering or sending e-mails, can these automatic tracking technologies be used to provide further
information about your use of the Web sites and/or interactive e-mails to improve their usefulness to
you.
Your
Choices
You
have several choices regarding your use of our Web sites. You could decide not to submit any personally
identifiable information at all by not entering it into any forms or data fields on our sites and not
using any available personalized services. If you choose to submit personal data, you have the right
to see and correct your data at any time by accessing the application. Certain sites may ask for your
permission for certain uses of your information and you can agree to or decline those uses. If you opt-in
for particular services or communications, such as an e-newsletter, you will be able to unsubscribe
at any time by following the instructions included in each communication. If you decide to unsubscribe
from a service or communication, we will work to remove your information promptly, although we may require
additional information before we can process your request.
As described
above, if you wish to prevent cookies from tracking you anonymously as you navigate our sites, you can
reset your browser to refuse all cookies or to indicate when a cookie is being sent.
Security
Roche
uses technology and security precautions, rules and other procedures to protect your personal data from
unauthorized access, improper use, disclosure, loss or destruction. To ensure the confidentiality of
your data, Roche uses also industry standard firewalls and password protection. It is, however, your
personal responsibility to ensure that the computer you are using is adequately secured and protected
against malicious software, such as trojans, computer viruses and worm programs. You are aware of the
fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus
software, personal firewall software, no usage of software from dubious sources) there is a risk that
the data and passwords you use to protect access to your data, could be disclosed to unauthorized third
parties.
Use
of Data
Roche,
including the subsidiaries, divisions and groups worldwide and/or the companies we hire to perform services
on our behalf will use any personally identifiable information you choose to give us to comply with
your requests. We will retain control of and responsibility for the use of this information. Some of
this data may be stored or processed at computers located in other jurisdictions, such as the United
States, whose data protection laws may differ from the jurisdiction in which you live. In such cases,
we will ensure that appropriate protections are in place to require the data processor in that country
to maintain protections on the data that are equivalent to those that apply in the country in which
you live.
The information, which is also used for different HR purposes
(Performance Management, Succession decisions or Development actions), will be helpful for us to better
understand your needs and how we can improve our products and services. It helps us also to personalize
certain communications with you about services and promotions that you might find interesting. For example,
we may analyze the gender or age of visitors to sites about a particular medication or disease state,
and we may use that analysis of aggregate data internally or share it with others.
Data
Sharing and Transfer
Roche shares personally identifiable data about you with various
outside companies or agents doing technological maintenance or working on our behalf to help fulfill
business transactions, such as providing
customer services, sending marketing communications about our products, services and offers. We may
also share personally identifiable data with our company's subsidiaries
and affiliates. All these companies and agents are required to comply with the terms of our privacy
policies.
We may also disclose personally identifiable information
for
these purposes:  | a) in connection with the
sale,
assignment or other transfer of the business of the site to which the data relates;
|
| b)
to respond to appropriate requests of legitimate government agencies or where required by applicable
laws, court orders, or government regulations; or
|
| c) where
needed for corporate audits or to investigate or respond to a complaint or security threat. |
No
Third-Party Direct Marketing Use. We will not sell or otherwise transfer the personally identifiable
information you provide to us at our Web sites to any third parties for their own direct marketing use
unless we provide clear notice to you and obtain your explicit consent for your data to be shared in
this manner.
E-mail a Friend or Colleague. On
some Roche sites, you can choose to send a link or a message to a friend or colleague referring them
to a Roche Web site. E-mail addresses you may provide for a friend will be used to send your friend
information on your behalf and will not be collected or used by Roche or other third parties for additional
purposes.
Links
to Other Sites
Our
sites contain links to a number of Web sites that may offer useful information to our visitors. This
Privacy Statement does not apply to those sites, and we recommend communicating to them directly for
information on their privacy policies.
Privacy
Statement for Children
Our Web sites are directed at an adult audience. We do not
collect any personally identifiable information from anyone we know to be under the age of 13 without
the prior, verifiable consent of his or her legal representative. Such legal representative has the
right, upon request, to view the information provided by the child and/or to require that it be deleted.
Additional
Information on Web Sites
If a Web site has particular provisions relating to privacy
that differ from those stated here, those provisions will be disclosed to you on the page on which personally
identifiable information is collected.
Note
to Users of Business or Professional Web Sites
If you have a business or professional
relationship with Roche, we may use information you submit on our sites, including sites intended specifically
for business and professional users, to fulfill your requests and develop our business relationship
with you and the entities you represent. We may also share such information with third parties acting
on our behalf.
Updates
to
Privacy Statement
From time to time, Roche may revise this online Privacy Statement.
Any such changes to this Privacy Statement will be promptly communicated on this page. Continued use
of our sites after receiving notice of a change in our Privacy Statement indicates your consent to the
use of newly submitted information in accordance with the amended Roche Privacy Statement. The effective
date of this Privacy Statement is 1 November 2005.
How
to Contact Roche
For questions or if you wish Roche to amend or delete your profile,
please contact us in writing (by post), as follows:
F. Hoffmann-La Roche
Ltd
Corporate Communications
Grenzacherstrasse 124
CH-4070
Basel
Switzerland
Unless explicitly stated otherwise,
this Privacy Statement applies to F. Hoffmann-La Roche Ltd or F. Hoffmann-La Roche Ltd Websites. |
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