Senior Automation Engineer, Sequencing

United States, California, San Jose

We are seeking an experienced, interactive, hands-on, Service and Support engineer responsible for repair, evolution, and deployment of internal laboratory systems.
  • Engineering support of automation systems (including installation, qualification) and general equipment support (equipment service, trouble-shooting, and upgrades) used at the Roche-San Jose Development and CLIA laboratories in a manner compliant with ISO13485, CLIA, CAP, and New York State regulations.
  • Coordinate upgrades and system support activities for automation systems with both internal laboratory management and development teams.
  • Coordinate and liaise with internal laboratory management and technical teams to plan support activities which will maximize laboratory quality and throughput.
  • Manage service logistics and communication of customer requests for laboratory automation support in a timely manner.
  • Creation, modification, and maintenance of automation system and documentation, including automation specification documents and SOPs.
  • Provides leadership for technical support and project management.
  • Provide advanced automation technical knowledge for troubleshooting, investigations, and training.
  • Lead troubleshooting efforts as required for all laboratory systems. Analyze laboratory data to identify root cause, corrective actions, and preventative actions.
  • Drive and develop methods to minimize time to resolution.